RICHARD DUVAL
Lake Lure,United States (+1)
Summary
Meticulous Senior Operations Manager with 20 years of experience building business goals and facilitating achievement. Collaborative leader leveraging employee talent and encouraging autonomy. Revenue-driven budget manager meeting quarterly and annual targets with ease. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Senior Operations Manager
DAVACO Inc.
Irving , TX
05.2004 - 03.2024
- Developed and implemented operational strategies to improve efficiency and reduce costs.
- Monitored daily operations, identified areas for improvement, and created solutions to optimize workflow.
- Managed personnel including recruitment, training, scheduling, performance reviews and disciplinary actions.
- Ensured compliance with safety regulations and company policies and procedures.
- Collaborated with cross-functional teams to develop process improvements that increased productivity.
- Created reports on key performance indicators to track progress against objectives.
- Organized regular meetings with department heads to review ongoing projects and discuss new initiatives.
- Maintained up-to-date knowledge of industry trends and best practices related to operations management.
- Advised senior leadership on potential changes or modifications needed for current processes and procedures.
- Assigned tasks to staff members based on their skill sets and availability.
- Resolved conflicts between employees in a timely manner.
- Implemented cost reduction measures without compromising quality standards.
- Provided guidance, support, and mentorship to junior team members.
- Supervised, assisted and coached other operations managers.
- Motivated team members and devised strategies to improve workflow.
- Designed and analyzed internal reporting systems and procedures for company.
- Established short- and long-term company goals, policies and procedures, monitoring progress and results.
- Designed and implemented hiring and training practices for personnel.
- Maintained regular engagement with key client contacts while influencing key stakeholders.
- Mitigated business risks by working closely with staff members and assessing performance.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
High School Diploma -
Pinkerton Academy
Derry, NHSkills
- Experience Developing Improvement Plans
- Customer Rapport
- Client Interfacing
- Business Relationship Management
- Managed up to 300 Field Employee's
Affiliations
- Managing my home life , dogs, cat, horse
- woodworking - creating a desk from scratch.
- photography and painting
Certification
- Osha 10
- Safety certificates for forklift, scissor lifts
- Client certificates
Websites
Timeline
Senior Operations Manager
DAVACO Inc.
05.2004 - 03.2024
High School Diploma -
Pinkerton Academy
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