Richard Eidson
Chula Vista,CA
Summary
- 20+ years of experience in the retail industry
- Register operations/money handling
- Customer service
- Product knowledge
- Grocery and non-grocery sales
- Daily route experience
- Inventory management
- Supervising/managing
Overview
28
28
years of professional experience
1
1
Certification
Work History
Merchandise Service Team associate
Lowe's Home Improvement
02.2023 - 03.2025
- My role as Merchandise Service Team associate was to ensure Lowe's merchandise was presented in a clean, organized, and safe manner
- I was tasked daily to service several aisles/bays daily by means of making sure product was merchandised and down stocked, cleaning a wiping down the product, product being priced and labeled with all current prices and promotions and zoning the area for a clean presentation to the customer
- I was also tasked to do company merchandising project resets which included being able to read company planograms, detail specific things the company wanted changed in the reset
- The project also required that all merchandise was set accordingly to company standards which included shelving changes, quantities of merchandise placed in the reset, displays, pricing and new signage if required
- Some of the tasks also required the use of company power equipment which included forklifts, pickers, blue lifts and pallet jacks
- All of which required to be company certified to operate safely and effectively to close out or finish the projects in a timely manner according to project guidelines
- Also, when needed I assisted customers with any questions and concerns, they may have had by giving them customer service or finding the right associate over/working the department to fill the customer's needs
Delivery Driver
Amazon
12.2021 - 09.2022
- As a delivery driver it was to deliver packages to customers on a daily assigned route in a timely and safe manner
- Each day would start with a company briefing and route assignments
- After which we had to inspect and clear the delivery van for safe travel by using the company phone application given
- After passing inspection we were required to gather all items and deliveries for the days route assigned
- The process included organizing, loading and scanning each delivery bag using a company phone and software
- The software would make sure there wasn't any bags missed by alerting you and not letting you proceed until it was corrected
- Thus, ensuring all deliveries are made for the route and day
- When delivering we used a company phone application that would take you to each corresponding address the package was linked to
- Each packaged required to be either hand-delivered to the customer or left at the desired customer location and then verified by taking a picture using the company software/phone
- After the route was complete, we were required to check in with the warehouse depot to see if any fellow drivers needed help and if not, we were required to fuel up and head back to station
- Upon returning we had to check in and scan for any missing or undelivered packages and clean out and post inspect our van
Store Manager
Save-A-Lot
08.2018 - 12.2021
- Being a grocery store G.M
- I was tasked with multiple responsibilities
- Some of those included were to make out an order of dry grocery, dairy, lunch meat and the frozen food departments
- Each day there was a grocery delivery truck I was required to meet the truck in the early mornings before the store opened
- The task included unloading the truck with a forklift or pallet jack, quality checking and that we received each item that was ordered by comparing it to invoices
- After which it was my responsibility to ensure all the product was put away properly, timely, and in date rotation by overseeing employees assigned to the area
- I worked alongside vendors to help drive sales with the product and promotions they offered us so we in turn could offer it as a great value to our customers
- Each week I was responsible for making sure the new company ad was set and ready for the customer by making sure enough product was available and the items on sale were priced correctly
- I was also tasked to train and notify employees of all new company direction and policies
Route Sales Representative
PepsiCo
11.2015 - 08.2018
- As a route sales representative my role was to promote any and all new products offered by the company to new and existing customers on my daily sales route
- Achieving this was done by showcasing products available and if they had any company promotions or valued pricing at the time
- This gave opportunities to capture additional sales and display space when available
- On the route I had to be available to identifying customer concerns through all correspondences like calls, emails and in person
- Other responsibilities were to make sure all product was in date and rotated properly, stocked, and the receiving area space we were given was maintained clean and organized by store or customer standards
Route Sales Representative
Ozarks Coca-Cola/Dr Pepper Bottling Company
11.2008 - 11.2015
- Being a route sales representative, my role was to introduce any and all new products offered by the company to new and existing customers on my daily sales route
- Accomplishing this was done promoting products available and if they had any company promotions or valued pricing at the time
- This gave opportunities to capture additional sales and display space when available
- On the route I had to be available to identifying customer concerns through all correspondences like calls, emails and in person
- Other responsibilities were to make sure all product was in date and rotated properly, stocked, and the receiving area space we were given was maintained clean and organized by store or customer standards
Assistant Store Manager
Walmart
07.1997 - 11.2008
- My role started as a cashier and helping customers with their purchases delivering customer service
- I had to maintain inventory accuracy by making sure every item was rung up correctly and each item was scanned correctly
- My next opportunity came when I became an electronics associate
- In that department my role was to help maintain in stock on all merchandise
- I had to know information about all the products and keep up on all new technology that was available at the time to better assist with customer needs
- I then moved over to the one-hour photo lab where I learned not only the differences in cameras at that time as well as meeting the customer film developing needs
- This was done by knowing how to process it correctly with a developing and printing machine
- Both machines required daily maintenance both at opening and closing time
- After several years I was promoted to a photo center manager and overseen other associates as well as taking on the responsibilities of maintaining the departments inventory, sales and customer concerns and needs
- Finally, I was promoted to an assistant manager where I over seen multiple associates at once
- I was responsible for making sure they followed all company procedures and policies, hiring and interviewing potential candidates, making schedules, managed store operations such as opening and closing, managed daily reports and transactions and meet any customer concerns as needed
Education
High school diploma -
Macks Creek High School
Macks Creek, MO12.1998
Skills
- Pricing
- Communication skills
- Interviewing
- Human Resources
- Route driving
- Restaurant experience
- Retail Management
- Load & unload
- Merchandising
- Management
- Cash Handling
- Store Management Experience
- Sales Management
- Profit & Loss
- Cooking
- Assistant Manager Experience
- Driving
- Loss Prevention
- Recruiting
- Planograms
- Operations Management
- Heavy lifting
- Supervising Experience
- Delivery driver experience
- Forklift
- Customer service
Certification
- ServSafe
- Class E Driver's License
- Food Handler Certification
Timeline
Merchandise Service Team associate
Lowe's Home Improvement
02.2023 - 03.2025
Delivery Driver
Amazon
12.2021 - 09.2022
Store Manager
Save-A-Lot
08.2018 - 12.2021
Route Sales Representative
PepsiCo
11.2015 - 08.2018
Route Sales Representative
Ozarks Coca-Cola/Dr Pepper Bottling Company
11.2008 - 11.2015
Assistant Store Manager
Walmart
07.1997 - 11.2008
High school diploma -
Macks Creek High School