Richard Elliott
Idaho Falls,ID
Summary
Funeral services professional with highly meticulous and organized nature and skills in day-to-day office management. Adept at coordinating marketing and business needs.
Overview
2
2
years of professional experience
Work History
Mortician Assistant
Buck Murphy funeral home
Idaho Falls, Idaho
04.2024 - Current
- Conducted postmortem examinations when required by law or requested by family members.
- Completed legal documentation and signed death certificates.
- Facilitated interment ceremonies at gravesites or mausoleums.
- Drafted professional correspondence and marketing materials.
- Addressed all client questions and requests for information relating to funeral services and pricing.
- Offered counseling and comfort to bereaved family members and friends.
- Oversaw filing of legal documents.
- Maintained records of all services provided.
- Prepared death certificates and drafted obituaries.
- Utilized specialized equipment such as embalming tables, drainage systems, refrigeration units.
- Organized memorial services in accordance with family wishes.
- Arranged for clergy members to perform funeral services.
- Participated in community activities for funeral home promotions and other purposes.
- Scheduled transportation for bodies being shipped out-of-state for burial and cremation purposes.
- Scheduled funeral services, coordinated burials and arranged cremations.
- Obtained information to complete death certificates or burial permits.
- Consulted with clergy on religious customs associated with funerals.
- Performed autopsies when necessary for coroner's investigations.
- Operated crematorium machinery and maintained it in good working condition.
- Ensured that all necessary permits were obtained prior to service.
- Worked closely with medical examiners in determining cause of death.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Barber
Fly Guys barber shop
Idaho Falls, Idaho
06.2023 - 05.2024
- Maintained loyal and consistent clientele and gained new clients through social media promotion.
- Maximized profits and sustained operations through implementation of new sales strategies and marketing promotions.
- Mentored new staff to enhance personal growth and increase productivity.
- Identified hair problems with microscopes or testing devices, sending samples out to independent labs for analysis.
- Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
- Monitored, tracked, and recorded client satisfaction to maintain positive ratings.
- Promoted special offers and discounts to attract new customers.
- Offered clients catalog showcasing hairstyle, cut and color options to meet individual preferences.
- Selected hair colors, products, and services based on customer preference and individually designed hair care plan.
- Gave clients complimentary face, neck and scalp massages to promote relaxation.
- Pursued continuing education and training to stay up to date with new trends and techniques.
- Employed styling techniques and hair product routines specifically tailored to Afro-textured hair.
- Attended continuing education classes related to barbering techniques.
- Followed updated techniques to color and treat hair and produce consistent results.
- Reviewed client feedback forms after each appointment to measure satisfaction levels.
- Colored, cut and installed extensions according to style photos and client specifications.
- Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
- Worked with cross-functional teams to achieve goals.
- Achieved cost-savings by developing functional solutions to problems.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Recognized by management for providing exceptional customer service.
- Updated and maintained databases with current information.
Cashier
The Lube shop
Terreton, Idaho
06.2023 - 12.2023
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Helped with purchases and signed customers up for rewards program.
- Balanced daily transactions on a computerized point-of-sale system.
- Learned roles of other departments to provide coverage and keep store operational.
- Offered customers carry-out service at completion of transaction.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
Bachelor of Arts - Barbering
Paul Mitchell The School
Rexburg, ID04-2019
Skills
- Restorative art
- Funeral service planning
- Compassion and empathy
- Home and hospital removals
- Multicultural sensitivity
- Anatomical models
- Body preparation
- Embalming expertise
- Grief counseling
- Legal compliance
- Mourning customs awareness
- Floral design
- Cremations
- Crematory maintenance
- Embalming techniques
- Licensed cosmetologist
- Notary public
- Organ donor reconstructions
- Regulatory compliance
- Cremation services
- Staff scheduling
- Licensed embalmer in [state name]
- Embalming coordination
Timeline
Mortician Assistant
Buck Murphy funeral home
04.2024 - Current
Barber
Fly Guys barber shop
06.2023 - 05.2024
Cashier
The Lube shop
06.2023 - 12.2023
Bachelor of Arts - Barbering
Paul Mitchell The School
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