Richard Ellis
Bangor, ME,ME
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level maintenence position. Ready to help team achieve company goals.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Business Owner/Operator
Ellis Flooring Plus
01.2003 - Current
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Consulted with customers to assess needs and propose optimal solutions.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Employed prompt decision-making and in-depth research to resolve issues.
- Interacted well with customers to build connections and nurture relationships. Did all work, phases of building. Including new and remoldeling.
Transportation Dispatcher
K B Corporation
04.1998 - 10.2003
- Checked that each scheduled route was appropriately covered by delivery drivers.
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Worked closely with customers to effectively resolve issues and complaints.
- Coordinated closely with other departments to facilitate smooth delivery operations.
- Coordinated dispatching of [Number] drivers to accomplish daily delivery requirements.
- Provided training and guidance to new dispatchers.
- Oversaw and enforced compliance with all safety regulations and DOT regulations.
- Monitored and tracked status of shipments in transit to confirm on-time delivery.
- Scheduled and dispatched drivers to locations in [Name of Area].
- Created delivery routes and optimized plans for traffic, road conditions, and other factors.
- Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.
- Built professional relationships with new customers and cultivated existing ones through active listening and intelligent open-ended questioning.
- Monitored vehicle locations to coordinate timely arrivals.
- Answered phone calls and responded to customer emails.
- Scheduled and organized delivery routes.
- Monitored and tracked dispatch communication systems.
- Communicated with customers to provide delivery updates and resolution.
- Received new orders, prepared documentation, and assigned personnel.
- Utilized dispatch software to enter customer orders, deliveries and receipts.
- Scheduled deliveries and pickups according to customer needs.
- Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
- Tracked and monitored vehicle performance and maintenance.
- Developed and implemented customer service policies and procedures.
- Provided customers with information on products and services.
- Assisted in resolving customer complaints and grievances.
Maintenance Technician
Penquis CAP
01.1992 - 02.1998
- Operated varied hand and power tools to complete repairs.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Inspected and maintained equipment to keep items in top working condition.
- Installed new locks, door handles, and door closers.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Developed and implemented strategies to improve maintenance processes.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Performed preventive maintenance and repairs on various types of equipment.
- Replaced worn or broken parts on machines and equipment.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
- Repaired and replaced pumps, valves and motors.
- Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
- Executed tasks within time and budget constraints.
- Positively engaged with customers and maintained professional appearance as company representative.
- Safely and effectively handled wide range of cleaning products and solutions.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
- Supervised maintenance functions, working collaboratively with sanitation crews on shop floor upkeep and repairs.
Waste Water and Plumbing
Air National Guard
03.1990 - 11.1994
- Adhered to EPA and OSHA regulations.
- Collected water samples to test alkalinity, hardness, and residual levels.
- Operated equipment such as front-end loaders, forklifts, and slakers regularly.
- Conducted regular inspections to enforce compliance with safety and environmental regulations.
- Prepared reports and documentation related to plant operations.
- Used hand and power tools to repair and maintain industrial machinery.
- Conducted routine maintenance and inspections to identify and address mechanical issues.
- Replaced worn or defective parts and adjusted settings to improve performance.
- Cleaned, lubricated and calibrated machinery components to maintain peak operating performance.
- Analyzed blueprints and manufacturer instructions to take apart and reassemble machinery for maintenance and component replacements.
- Read and interpreted schematics, diagrams and blueprints to follow specifications in maintaining industrial machinery.
Electronic Technician
Us Coast Guard
12.1986 - 12.1989
- Conducted, maintained, tested and repaired [Type] and [Type] electronic components, parts, equipment and systems.
- Installed and maintained a variety of electrical and electronic components in accordance with approved methods and procedures.
- Troubleshot and resolved equipment failures to reduce operational disruption.
- Used diagnostic and testing processes in collaboration with product engineers to identify, define, and solve development issues.
- Fixed circuit boards and wire harness problems using schematics, wiring diagrams, and testing instruments. Also hazardous waste school, special operations.
Education
Associate of Science - General Studies
Eastern Maine Community College
Bangor, ME06.2006
Associate of Science - Electronics Technology
Governers Island
New York, NY05.1987
High School Diploma -
Hampden Academy
Hampden, ME06.1985
Skills
- Team Leadership
- Time Management
- Strategic Planning
- Personnel Management
- Small Business Operations
- Contractor Negotiations
- Decision Making
- Adaptability and Flexibility
- Inventory Management
- Project Management
- Problem Solving
- Public Relations
- Customer Service
- Customer Relations
- Task Delegation
- Driven and Determined
- Coaching and Mentoring
- Attention to Detail
- Relationship Building
- Work Planning and Prioritization
- Public Speaking
- Vendor Relationship Management
- Negotiation and Persuasion Can operate all hand tools, and know most phases of building trade
Certification
nutritions, training, bodybuiling judge. forklift certified, hazordous waste.
Timeline
Business Owner/Operator
Ellis Flooring Plus
01.2003 - Current
Transportation Dispatcher
K B Corporation
04.1998 - 10.2003
Maintenance Technician
Penquis CAP
01.1992 - 02.1998
Waste Water and Plumbing
Air National Guard
03.1990 - 11.1994
Electronic Technician
Us Coast Guard
12.1986 - 12.1989
Associate of Science - General Studies
Eastern Maine Community College
Associate of Science - Electronics Technology
Governers Island
High School Diploma -
Hampden Academy