RICHARD E. PIGG Jr.
Oakland
Summary
Professional with strong background in business leadership and team management. Demonstrates commitment to driving results through effective team collaboration and strategic planning. Skilled in project management, process improvement, and stakeholder engagement. Adaptable to changing business needs, ensuring reliable performance and consistent achievement of objectives.
Overview
28
28
years of professional experience
Work History
Business Team Lead
MSC INDUSTRIAL SUPPLIES
03.2019 - Current
- Translate MSC’s strategy and go-to-market strategy into strategic plans with Account Management Teams.
- Drives all MSC strategic initiatives for sales and contribution margin growth. Targets and aligns internal resources with targeted growth industry segments and customers.
- Led cross-functional teams to enhance operational efficiency and streamline processes.
- Fostered strong relationships with suppliers to ensure timely delivery of materials.
- Conducted performance reviews and provided feedback to drive employee development initiatives.
- Enhanced communication within the team through regular meetings and progress updates.
- Identified areas for improvement within the team and implemented targeted training programs, boosting overall skills and capabilities.
REGIONAL SALES MANAGER
BIMBO BAKERIES USA
01.2012 - 01.2018
- Establishes sales strategies to drive profitable growth including the development of defenses against competition.
- Oversees the relationship between the Independent Business Partners (franchisee’s) and Bimbo Bakeries USA.
- Leads and develops the Territory Sales Managers in the Memphis Region.
- Responsible for the maintenance of exceptional customer and trade relations.
- Develops marketing plans in cooperation with the overall Market strategy.
- Worked with Business Development Team on recruiting new Independent Business Partners.
- Liaisons with the Account Management Teams that are aligned with core and secondary customers to develop promotional and operational strategies.
- Responsible overall route operations.
- Responsible for the operation on the Memphis Sales Center, which received and distributed 1.2mm units of fresh bakery products per month.
- Develops sales operations plans for a sales territory (region) in consultation with the Director of Sales.
- Assumes full P&L responsibility for West Tennessee/North Mississippi market area with annual revenue of $48mm.
ZONE VICE PRESIDENT
SARA LEE FRESH BAKERY
01.2010 - 01.2012
- Responsible for overseeing the partnering with franchisee routes in the zone.
- Developed and grew relationships with key customers within the zone.
- Led and developed the District Sales Managers and Account Managers in the WTN/NMS/NAL Zone.
- Conducted effective behavior based sales meeting with team to focus on the behaviors that would convert to sales.
- Planned and coordinated all aspects of trade execution, and provided direction to field personnel.
- Led and managed the customer team within my zone for national and regional accounts.
- Created and implemented market plans to grow the brands and increase overall profitability for Sara Lee Fresh Bakery Group and our customers.
- Assumes full P&L responsibility for West Tennessee/North Alabama/North Mississippi market area with annual revenue of $97mm.
ZONE OPERATIONS MANAGER
SARA LEE FRESH BAKERY
01.2006 - 01.2010
- Recruited potential business owners (franchisee’s) for open routes and upgrades.
- Presented to potential new business owners and lead the Franchise selling process.
- Worked with the Corporate Franchise group to process and close routes to new owners.
- Supported all Franchisee’s in needs related to their business.
- Liaison between sales and the manufacturing teams across the Southeast.
- Responsible for overseeing the managing of company owned routes in the region.
- Supported Zone Vice President in the Georgia Zone market area.
DIRECTOR OF SALES
SARA LEE FRESH BAKERY
01.2002 - 01.2006
- Overseas the relationship between the Independent Operator/Distributor and Sara Lee Fresh Bakery.
- Leads and develops the District Sales Managers.
- Assumes full P&L responsibility for Mississippi market area with annual revenue of $52mm.
- Developed and presented customer programing to grow business, grow market share and increase profitability.
- Developed new markets for Sara Lee Brands to increase market share.
- Managed and maintained key customer relationships.
SALES MANAGER
SARA LEE FRESH BAKERY
01.1998 - 01.2002
- Delivered sales presentations to clients and stakeholders throughout the sales territory and increase customer/brand loyalty.
- Identified and pursued growth opportunities in different sales territories to expand business reach and explore new opportunities.
- Continuously reviewed market trends and analytics to determine (and anticipate) customer needs, price schedules, and discount rates.
- Supported Director of Sales in the Memphis Metro market area.
Education
BBA - Marketing
American InterContinental University
Atlanta, GA10-2006
Skills
- Proficient in Microsoft Office and related software
- Coaching and mentoring
- Cross-functional team coordination
- Sales management
- Operations management
- Teamwork
Accomplishments
- Received Region of the Year Award in 2013, 2015
- East Region ZBM of the Year, North and South Georgia Zone in 2007
- Gold, Silver and Bronze Palm Award, Boy Scouts of America in 1982
- Eagle Scout Award, Boy Scouts of America in 1982
Timeline
Business Team Lead
MSC INDUSTRIAL SUPPLIES
03.2019 - Current
REGIONAL SALES MANAGER
BIMBO BAKERIES USA
01.2012 - 01.2018
ZONE VICE PRESIDENT
SARA LEE FRESH BAKERY
01.2010 - 01.2012
ZONE OPERATIONS MANAGER
SARA LEE FRESH BAKERY
01.2006 - 01.2010
DIRECTOR OF SALES
SARA LEE FRESH BAKERY
01.2002 - 01.2006
SALES MANAGER
SARA LEE FRESH BAKERY
01.1998 - 01.2002
BBA - Marketing
American InterContinental University
TRAINING
Smith System, MoveSmart – Strategic Safety Associates, DDI, Creating Effective Leaders, Major Account Planning & Strategy, Statistical Process Control & Capability, Total Quality Management, MMA Fujitsu Hand Held
AREAS OF EXPERTISE
- Top-performing Sales & Marketing Manager with 25+ years proven history of business development success in sales and marketing operations within the baking industry. Expertise in building and leading top-performing teams and introducing process improvement plans to produce strong financial results. Skilled presenter and businessperson able to build solid client relationships and build consensus across multiple organizational levels.
- Budget Management & Cost Control
- Distribution
- Interviewing, Hiring & Training
- Operation Management
- Merchandising
- Real Estate Management
- Sales Management
- Sales Team Building & Leadership
- Strategic Planning & Development
- Marketing Execution