Summary
Overview
Work History
Education
Skills
Timeline
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Richard Erb

Lynchburg,VA

Summary

Accomplished Correctional Officer and Detailing Manager with a proven track record at Dillwyn Correctional Center and MotorWorld. Expert in de-escalation techniques and automotive detailing, enhancing safety and service quality. Achieved significant contraband reduction and department performance improvements through effective teamwork and collaboration.

Overview

6
6
years of professional experience

Work History

Correctional Officer

Dillwyn Correctional Center
03.2022 - Current
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.

Car Detailer

DNX Motor Sales
04.2020 - 08.2021
  • Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
  • Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
  • Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
  • Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.

Detailing Manager

MotorWorld
01.2019 - 02.2020
  • Improved overall department performance by setting clear goals and monitoring progress regularly.
  • Maintained a safe working environment by enforcing safety protocols and conducting regular inspections.
  • Managed multiple projects simultaneously, ensuring timely completion and adherence to quality standards.
  • Facilitated effective communication between departments for smooth coordination of projects involving multiple teams or stakeholders.

Education

High School Diploma -

Rustburg High School
Rustburg, VA
06.2020

Skills

  • First Aid Training
  • Emergency Response
  • De-Escalation Techniques
  • Conflict resolution skills
  • Inmate monitoring
  • Customer Service
  • Car washing techniques
  • Automotive detailing
  • Interior and exterior cleaning
  • Health and safety
  • Scheduling Coordination
  • Teamwork and Collaboration

Timeline

Correctional Officer

Dillwyn Correctional Center
03.2022 - Current

Car Detailer

DNX Motor Sales
04.2020 - 08.2021

Detailing Manager

MotorWorld
01.2019 - 02.2020

High School Diploma -

Rustburg High School

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Richard Erb