Summary
Work History
Education
Skills
Certification
Timeline
Generic

Richard Erisman

Oakland Park,USA

Summary

Detail-oriented IT professional experienced managing technical projects, process improvements and application administration. Self-motivating and high achieving, possessing excellent communication, organizational and analytical capabilities. Skilled at troubleshooting issues, working with technical and business resources, identifying solutions and driving to remediation/mitigation.

Work History

Sr Director Security Operations and GRC

AutoNation
07.2020 - Current

Manage multi talented cyber security team responsible for:
- Cloud Security
- Application Security
- Vulnerability Management
- Logging/SIEM
- Cyber Security Incident Response
- Endpoint Protection (AV/EDR)
- Web Proxy and Firewall Rules
- Cyber Security Investigations
- GRC
- Vendor Risk
- Business Continuity
- Security Architecture
- Privacy Rights
- Policy and Standards

Director Cyber Threat and Security Operations

Citrix Systems Inc.
06.2018 - Current
  • Managed teams responsible for:
  • Cyber Security investigations - developing investigation SOPs and manage team responsible for investigating events from third parties, legal requests, threat hunting results, third party phishing and customer security inquiries.
  • Employee Investigations - internal threat investigations, working with Legal and HR to identify and investigate employee threats and outside counsel and third party inquiries.
  • Cyber Security Incident Response Program - developing and maintaining enterprise incident response program, organizing and running cyber security incidents and related resources.
  • Vulnerability Management - developing vulnerability management program, out of band vulnerability remediation and tracking, working with patch management and systems owners and providing metrics.
  • Developing and Managing Security Operations Center - identifying and defining responsibilities, resource requirements and standard operating procedures. Identifying technologies, security logging and automation, monitoring and alerting requirements.
  • Security Logging Management – managing logging program and related technologies, working with practice areas identifying logging requirements, ingestion and standards.

Director/Senior Manager, Information Security

JM Family Enterprises
11.2016 - 06.2018
  • Managed teams responsible for:
  • Security Operations - Firewall implementation, support, and oversight including alert response, policy/rule management and remediation.
  • Identity and Access Management - privileged and standard access management, provisioning and termination process and oversight.
  • Security policy, risk and compliance - developing security policies, standards and procedures.
  • Vulnerability Management - EDR selection and implementation including managing and maintenance.
  • Application Security - utilizing tools to scan applications for vulnerabilities, working with application owners to validate and tracking remediation activities.

Lead Information Security Risk and Compliance Engineer – Enterprise Risk Office

JM Family Enterprises
09.2015 - 11.2016
  • Managed team responsible for:
  • NIST Cybersecurity Framework Implementation - Working with business units and Information Security team to modify and update NIST Cybersecurity Framework, identify owners, activities, deliverables and metrics.
  • Vulnerability Management - Creating process for working with 3rd party partners regarding critical vendor and third party vulnerabilities. Worked with Info Sec team to identify and remediate critical system and application vulnerabilities.
  • Enterprise Training and Awareness - Developing phishing awareness and training program, and program effectiveness assessment process.

Lead Customer Security Management

Citrix Systems Inc.
01.2006 - 09.2015
  • Team lead for Customer Security Management focusing on internal customers related to security, controls and compliance.
  • IT Security Controls - Created and managed IT General Controls based on ISO 27001 and mapped framework to SOX, PCI, HIPAA, CCM. Performed self-assessments and security control verification.
  • PCI Compliance Program - Developed and managed enterprise PCI Compliance program, credit card processing, training, and scope. Managed PCI scans, vulnerability remediation, ASV sign off and Self-Assessment Questionnaires.
  • Vulnerability/Risk Assessments - Provided management responses and action plans to risk assessment findings and critical vulnerabilities. Owned action plans and worked with business and technical resources to remediate/mitigate findings. Identified areas for self-assessment, conduct reviews and remediated findings.
  • Technical Project Management - Managed PCI compliance, segmenting networks, developing processes and cleaning legacy data. Developed and implemented document archiving solution, retention rules and security requirements.
  • Access and Identity Management - Implemented and administered privileged access management solution for system administrators and service accounts. Developed and managed provisioning and de-provisioning process for employees and contractors. Managed review and defined standards and enforcement.
  • Corporate Records Management - Developed records retention policy and schedule and worked with M&A to ensure compliance. Maintained and administered records management solution and offsite storage.
  • Incident Response - Developed incident response reporting and communication processes. Conducted IR meetings, work streams, owners and action plans and tracked adoption/remediation/mitigation. Conducted post-mortems and incorporated improvements, for example organized and tracked global password refresh for all user privileged access, system and application accounts over single weekend.

Imaging Engineer/Technical Project Manager

Broadsprie Services (Kemper National Services Inc.)
06.1996 - 01.2006
  • Developed and implemented automated process for capturing and processing over 50,000 medical documents daily.
  • Administered and supported scanners, servers, workstations and capture and workflow software.
  • Managed technical projects, including resources and budgets. Projects included implementation of new technologies, process improvements, corporate acquisitions system integration and separation during corporate sell off.

Regional Marketing/Sales Manager

Ernest & Julio Gallo
09.1993 - 06.1996

Marketing/IT Support

Westel Radio Telefon kft (US West/Hungarian Government joint venture)
07.1991 - 09.1993

Financial Systems Analyst

Bergdorf Goodman
05.1990 - 07.1991

Education

Bachelor of Arts - Middle Eastern History and Business

Franklin and Marshall College
Lancaster, PA
01.1990

undefined

Hong Kong International School
01.1986

Skills

  • Collaborative leadership
  • Culture transformation
  • Team management
  • Policy development

Certification

  • CDIA+ (Certified Document Imaging Architect)
  • ARM 54 (Associate Risk Manager – Essentials of Risk Management)
  • ARM 55 (Associate Risk Manager – Essentials of Risk Control)
  • AIIM ERM (Electronic Records Management)
  • PMI PMBOK
  • Security Essentials – Sansfire
  • PCIP
  • Information Security Risk Management – Sansfire

Timeline

Sr Director Security Operations and GRC

AutoNation
07.2020 - Current

Director Cyber Threat and Security Operations

Citrix Systems Inc.
06.2018 - Current

Director/Senior Manager, Information Security

JM Family Enterprises
11.2016 - 06.2018

Lead Information Security Risk and Compliance Engineer – Enterprise Risk Office

JM Family Enterprises
09.2015 - 11.2016

Lead Customer Security Management

Citrix Systems Inc.
01.2006 - 09.2015

Imaging Engineer/Technical Project Manager

Broadsprie Services (Kemper National Services Inc.)
06.1996 - 01.2006

Regional Marketing/Sales Manager

Ernest & Julio Gallo
09.1993 - 06.1996

Marketing/IT Support

Westel Radio Telefon kft (US West/Hungarian Government joint venture)
07.1991 - 09.1993

Financial Systems Analyst

Bergdorf Goodman
05.1990 - 07.1991

undefined

Hong Kong International School

Bachelor of Arts - Middle Eastern History and Business

Franklin and Marshall College
Richard Erisman