Richard Ertel
Racine,WI
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals and increasing company revenue. Accomplished in fostering relationships with customers and clients for sustained business growth.
Overview
31
31
years of professional experience
Work History
Sales Consultant
Russ Darrow Group - Byrider
Milwaukee, WI
07.2014 - 03.2022
- Performed telephone prospecting to qualify leads and set appointments.
- Maintained sense of urgency in answering customer questions and requests through email, text, captivate or voice message.
- Met face to face with customers using the consultive sales approach to understand needs, explain the program, offer solutions, objections, close the sale and help gather required documents.
- Implemented up-selling skills strategies, encompassing recommendation of accessories and complementary purchases.
- Provided sales and customer service assistance to walk-in traffic.
- Qualified for Russ Darrow President's Club for sales excellence for seven consecutive years and was the dealerships number one sales person for the past two years in a rapidly changing and competitive environment.
Loan Modification Underwriter
JPMorgan Chase Loan Servicing
Milwaukee, WI
06.2010 - 06.2013
- Analyze income, debt, collateral, capacity and character to assess risk and establish conditions for approval and/or declining application requests.
- Underwrite and apply necessary Freddie Mac, Fannie Mae & Chase loan modification conditions to ensure compliance with all applicable program and product guidelines.
- Examine subject property and review appraisal to ensure mortgaged property is of sufficient value to obtain
- Explained very technical financial information to applicants in easy to understand language.
- Recognized as one of the top producers on the team in both production and quality assurance regardless of assigned project.
Residential Loan Officer
Various
Racine, WI
02.2001 - 11.2008
- Prospected and built relationships with customers by cold calling, making presentations, working trade shows and open houses.
- Performed all aspects of mortgage lending including origination, pricing, loan processing, underwriting, property valuation and closing.
- Explained very technical financial information to applicants in easy to understand language.
- Worked for Countrywide Home Loans, Bank Mutual and PHH Mortgage before the mortgage bubble burst.
Senior Account Executive
Credit Management Control
Racine, WI
03.1989 - 06.2001
- Demonstrated proficiency in all aspects of business to business collection agency sales and account management.
- Developed Marketing plan, established sales goals, performed cold call prospecting, developed new sales leads, made presentations to senior level management, negotiated contracts and responded to proposal requests (RFP's).
- Increased yearly listing account base from $60,000 to over $70M.
Education
Bachelor of Science - Business Management
University of Wisconsin - Parkside
Kenosha, WISkills
- Sales expertise
- Lead prospecting
- Prospect qualification
- Product and service knowledge
- Time management
- Ability to work independently
Timeline
Sales Consultant
Russ Darrow Group - Byrider
07.2014 - 03.2022
Loan Modification Underwriter
JPMorgan Chase Loan Servicing
06.2010 - 06.2013
Residential Loan Officer
Various
02.2001 - 11.2008
Senior Account Executive
Credit Management Control
03.1989 - 06.2001
Bachelor of Science - Business Management
University of Wisconsin - Parkside
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