RICHARD ESTRADA

• Ensured freshness and quality of produce through regular inspections and inventory management.
• Assisted customers with product selection and provided exceptional service to enhance shopping experience.
• Maintained cleanliness and organization of fresh food sections, adhering to safety standards
• Demonstrated adaptability by quickly learning new procedures and product knowledge during training sessions.
• Executed daily tasks efficiently, contributing to overall store operations and customer satisfaction initiatives.
• Efficiently restocked produce section during busy hours, minimizing disruptions to customer shopping experiences.
• Categorized items properly on shelves to facilitate easy navigation for customers while shopping.
• Rotated perishable foods effectively, reducing waste and ensuring product freshness.
• Unloaded produce trucks and broke down produce pallets to organize produce within refrigerator and dry storage areas.
• Demonstrated strong knowledge of produce varieties and preparation techniques, providing valuable information to customers seeking assistance.
• Collaborated with team members to maintain a clean and organized work environment, promoting efficiency and productivity.
• Supported store management by executing additional tasks as needed, including cashier functions or assisting in other departments when necessary.
• Assisted customers with their inquiries, offering personalized recommendations for optimal service experience.
• Verified proper merchandising for freshness and quality of goods by properly handling produce, minimizing damage and spoilage of products.
• Maintained proper food safety standards to minimize risk of contamination and ensure consumer safety.

• Recruiting, training, and developing staff to high performance levels. Displaying eye-catching merchandise and planograms to increase impulse purchasing and impact sales. Overseeing all functions pertaining to operations, including sales, adherence to company policy, controlling shrinkage, maintaining inventory levels, customer service, and strategic planning in the absence of head manager.
• Selected Achievements:
• Trained a selected staff to be logistics certified in product receipt and inventory control
• Trained staff to be certified in The Best Of The Best customer selling techniques

• Recruiting, training, and developing staff to high performance levels. Scheduling employees in accordance to customer traffic and demand. Overseeing all functions pertaining to operations, including sales, adherence to company policy, controlling shrinkage, maintaining inventory levels, customer service, and strategic planning in the absence of head manager.

• Recruiting, training, and developing staff to high performance levels. Scheduling employees in accordance to customer traffic and demand. Reducing costs and shrink to ensure optimum profitability. Overseeing all functions pertaining to operations, including sales, adherence to company policy, controlling shrinkage, maintaining inventory levels, customer service, and strategic planning.
• Selected Achievements:
• Recognition for National Award Program in 2001 for decreasing Loss Prevention by 0.8% & in 2002 by 0.4%
• Completed a Distributor in Training internship program in 2003 with Millers Outpost/Anchor Blue

• Recruiting, training, and developing staff to high performance levels. Scheduling employees in accordance to customer traffic and demand. Reducing costs and shrink to ensure optimum profitability. Overseeing all functions pertaining to operations, including sales, adherence to company policy, controlling shrinkage, maintaining inventory levels, customer service, and strategic planning in the absence of head manager.

• Recruiting, training, and developing staff to high performance levels. Scheduling employees in accordance to customer traffic and demand. Reducing costs and shrink to ensure optimum profitability. Overseeing all functions pertaining to operations, including sales, adherence to company policy, controlling shrinkage, maintaining inventory levels, customer service, and strategic planning.
• Selected Achievements:
• Received awards in customer service, visual merchandising, and store presentation
• Received the $100k award in personal sales for JW, Coda, and Oaktree
• Served on the Training Advisory Board for JW, Coda, and Oaktree

Developed and implemented instructional plans to fulfill course competencies. Created activities that align with lesson objectives. Facilitated a positive classroom environment to enhance student engagement and learning. Planned and organized classes to support student success. Taught courses in management and marketing, including sales, retail operations, logistics, principles of marketing, research, entrepreneurship, merchandise management, business communications, consumer behavior, and retailing.