Richard Feaster
Elkton,MD
Summary
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
7
7
years of professional experience
Work History
Quaility Manager
Holman Logistics
Perryville, MD
01.2026 - Current
- Developed quality control procedures for logistics operations and warehouse management.
- Conducted regular audits to ensure compliance with safety and quality standards.
- Led training sessions for staff on quality assurance practices and guidelines.
- Collaborated with cross-functional teams to address quality issues and improvements.
- Analyzed data to identify trends and recommend corrective actions for quality concerns.
- Facilitated root cause analysis meetings to solve recurring quality problems effectively.
- Identified root causes for defects by analyzing statistical data from test results, customer feedback and other sources.
- Investigated customer complaints regarding product quality issues and developed strategies for resolution.
- Performed internal audits of production processes to identify areas of improvement and non-conformities.
- Reviewed standard operating procedures or quality assurance manuals to refine production processes or update for conformity to new regulations or policies.
- Ensured compliance with environmental, health, and safety regulations, minimizing risks and promoting a safe workplace.
Operations Supervisor
Holman Logistics
Perryville, MD
04.2025 - 01.2026
- Supervised daily operations to ensure efficient workflow and productivity.
- Managed team schedules to optimize resource allocation and coverage.
- Coordinated inventory management and logistics for timely deliveries.
- Implemented safety protocols to maintain compliance with industry standards.
- Trained new employees on operational procedures and company policies.
- Facilitated communication between departments to streamline processes.
- Monitored equipment performance and coordinated maintenance activities.
- Led team meetings to discuss objectives, updates, and performance improvements.
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Provided support to other departments as needed to meet organizational goals.
- Identified areas of improvement and developed strategies to increase efficiency.
- Ensured compliance with all safety regulations in the workplace.
- Monitored staff performance and provided feedback for improvement.
- Conducted regular meetings with staff members to discuss any issues or concerns they may have had.
Inventory Control Supervisor
Holman Logistics
Perryville, MD
09.2023 - 04.2025
- Conducted regular audits to identify discrepancies between physical and system-generated data.
- Managed cycle counting activities including reconciliation of variances between physical counts and system records.
- Trained staff on proper inventory control techniques using established policies and procedures.
- Ensured compliance with safety regulations by regularly inspecting warehouse equipment and facilities.
- Monitored inventory storage and enforced proper handling and organization.
- Maintained accurate and updated records and reviewed data to evaluate department performance.
- Researched item history to identify root cause for discrepancies between inventory and stock records.
- Motivated team to exceed performance targets with fast, accurate service in handling diverse materials.
- Operated machines and equipment to complete work assignments or to assist workers.
- Handled personnel hiring, performance evaluations and disciplinary actions.
Recoup/Rework Supervisor
Holman Logistics
Perryville, MD
08.2022 - 09.2023
- Oversee day to day operations in Tech, Recoup and Rework
- Provide training and instruction
- Assist the Inventory Control supervisor with any workload as needed
Appliance Repair Technician Lead
Holman Logistics
Perryville, MD
06.2021 - 08.2022
- Oversaw day to day operations in both Recoup and Tech departments.
- Ordered supplies
- Maintained carton inventory
- Provided work assignments
Appliance Repair Technician
Holman Logistics
Perryville, MD
01.2020 - 06.2021
- Inspected, tested, and repaired electrical components of appliances.
- Replaced defective wiring and other parts.
- Adjusted valves, belts, switches, and controls to ensure optimal performance.
- Ordered replacement parts as needed for repairs.
- Connected wiring to a variety of electronic components.
- Used hand tools to remove covers from units in order to access internal parts.
- Assisted in training new technicians on repair techniques.
- Removed, disassembled and fixed appliance parts.
- Disassembled broken and defective equipment to facilitate repairs.
- Ordered supplies, tools and equipment to complete repairs.
- Tested appliance parts with hand instruments.
- Conducted circuit tests to locate shorts and grounds.
- Maintained part inventory for on-site installation, maintenance and repair of appliances.
Temp Worker
Express Employment
Abingdon, MD
10.2019 - 01.2020
- Maintained positive working relationship with fellow staff and management.
- Worked at learning procedure for temporary work assignment
- Preformed various physical labor tasks
Education
Plumbing Apprenticeship - Plumbing Technology
Delcastle Technical School
Wilmington, DE05.2007
Skills
- Data Analytics
- Schedule Development
- Inventory Control
- Process Improvement
- Team management
- Inventory control
- Safety compliance
- Workflow optimization
- Operational supervision
- Logistics coordination
- Performance evaluation
- Process improvement
- Conflict resolution
- Employee training
- Time management
- Decision making
- Quality assurance
Timeline
Quaility Manager
Holman Logistics
01.2026 - Current
Operations Supervisor
Holman Logistics
04.2025 - 01.2026
Inventory Control Supervisor
Holman Logistics
09.2023 - 04.2025
Recoup/Rework Supervisor
Holman Logistics
08.2022 - 09.2023
Appliance Repair Technician Lead
Holman Logistics
06.2021 - 08.2022
Appliance Repair Technician
Holman Logistics
01.2020 - 06.2021
Temp Worker
Express Employment
10.2019 - 01.2020
Plumbing Apprenticeship - Plumbing Technology
Delcastle Technical School