Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Richard Featherston

Leesburg,FL

Summary

Proven in enhancing customer satisfaction and team efficiency, my background spans roles from Deli Sales Associate at Walmart to Manager in Training at McDonald's. Expert in food safety compliance and exceptional customer service, I've consistently improved service quality and operational productivity. My strong work ethic and leadership skills have fostered positive work environments and achieved notable performance improvements.

Experienced with customer service and product management in deli setting. Utilizes inventory management and cash handling skills to ensure smooth operations. Knowledge of maintaining product quality and engaging with customers to enhance their experience.

Professional deli associate with substantial experience in sales and customer service. Adept at maintaining high standards in food preparation, sanitation, and inventory management. Strong focus on team collaboration and achieving results, flexible with changing needs. Known for excellent communication, customer engagement, and multitasking skills.

Sales professional prepared to bring expertise in deli operations and customer service to new opportunities. Proven track record of managing inventory, ensuring product quality, and handling transactions efficiently. Known for effective team collaboration and flexibility in meeting changing demands. Skilled in customer interaction and maintaining clean, organized workspace.

Knowledgeable Desired Position with solid background in deli sales and customer service. Successfully managed inventory, handled cash transactions, and ensured product quality. Demonstrated strong communication skills and ability to adapt to fast-paced environments.

Dedicated worker offering extensive history preparing salads, soup and sandwiches for customers. Fulfilled supplementary orders for drinks and desserts before serving ordered food. Excellent multitasker with charming personality.

Energetic Deli Clerk highly trained in using computerized register and payment systems. Knowledgeable in large range of food types and party tray arrangements.

Hardworking Deli Clerk with Number years of experience in retail support and service. Top-notch issue resolution and customer engagement talents. Works quickly in fast-paced environments.

Experienced Job Title brings sales expertise and strong listening skills to growing team. History of building customer loyalty with fast, friendly and knowledgeable service.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Deli Sales Associate

Walmart
06.2024 - 01.2025
  • Utilized strong multitasking abilities to manage multiple customer requests simultaneously without compromising service quality.
  • Collaborated with team members to ensure smooth operations during peak hours and special events.
  • Supportively trained new deli associates, fostering a strong team dynamic and ensuring adherence to store policies.
  • Contributed to a positive store atmosphere with consistent punctuality, professionalism, and a strong work ethic.
  • Kept display cases stocked, visually appealing, and up-to-date with daily specials or promotions.
  • Ensured accurate pricing and labeling of deli items to prevent discrepancies at checkout.
  • Improved customer satisfaction by efficiently handling orders, inquiries, and complaints.
  • Demonstrated proficiency in operating slicing machines, scales, registers, and other deli equipment safely and effectively.

Associate

Walgreens
12.2023 - 06.2024
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.

Carhop

Sonic
02.2022 - 03.2024
  • Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
  • Handled cash transactions accurately, ensuring proper change was given to customers.
  • Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
  • Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
  • Operated headset communication system to take orders quickly and accurately from customers.
  • Resolved customer complaints professionally, finding mutually agreeable solutions.
  • Increased customer satisfaction by providing prompt and friendly service.
  • Contributed to a positive work environment by maintaining a friendly attitude with coworkers and customers alike.
  • Enhanced sales by upselling menu items and promoting daily specials.
  • Maintained positive and professional attitude to instill business confidence and promote repeat business with customers.
  • Received numerous compliments from customers on outstanding service, contributing positively to the restaurant''s reputation.
  • Collaborated with team members to provide exceptional customer experiences.
  • Cleaned and maintained drive-in parking lots, picnic areas and building grounds to provide clean and attractive environment for customers.
  • Demonstrated flexibility in adapting to changes in work schedules or assignments as needed.
  • Improved efficiency by restocking supplies during downtime periods between orders.
  • Maximized customer loyalty through consistent attention to detail and excellent communication skills.
  • Maintained a clean and organized workspace for efficient food preparation and delivery.
  • Assisted in the training of new carhops, sharing best practices for success in the role.
  • Promoted teamwork among staff members by offering assistance when needed.
  • Cleaned and sanitized work areas and equipment to promote compliance with health and safety regulations.
  • Ensured order accuracy, double-checking each order before delivering to customers.
  • Answered guest questions and promoted special products.
  • Provided top-notch service while adhering to all health codes and regulations.
  • Communicated clearly with other employees to promote prompt preparation and delivery of food orders.
  • Prioritized safety by following all company protocols regarding food handling and serving procedures.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Balanced orders on trays weighing over Number lbs and delivered them to cars.
  • Memorized orders and maintained Number% accuracy in high-traffic times.
  • Facilitated clean and inviting outdoor dining area, ensuring customer comfort.
  • Contributed ideas for menu adjustments based on customer preferences and seasonal ingredients.
  • Increased repeat business, engaging customers with friendly and efficient service.

Crew Member

Seven Eleven
07.2021 - 01.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Assisted other team members to achieve goals.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.

Manager in Training

McDonald's
06.2017 - 06.2021
  • Enhanced team performance by implementing effective training strategies and management techniques.
  • Enhanced supervisory and leadership abilities by working closely with supervisor.
  • Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
  • Oversaw inventory management processes, maintaining adequate stock levels while minimizing waste and associated costs.
  • Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.

Education

None - High School

Vero Beach Highschool
Vero Beach, FL
02.2025

Skills

  • Maintaining cleanliness
  • Food preparation
  • Cash handling accuracy
  • Sanitation standards
  • Food safety compliance
  • Stock replenishment
  • Merchandising displays
  • Product knowledge expertise
  • Sales promotion
  • Menu planning assistance
  • Slicing precision
  • Strong work ethic
  • Customer service
  • Honesty and integrity
  • Cleaning and sanitizing
  • Loading and unloading
  • Verbal and written communication
  • Cleanliness and sanitation
  • Food safety
  • Interactive communication skills
  • Food preparations
  • Heavy lifting
  • Cash handling
  • Equipment safety
  • Safe food handling
  • Pricing and shelf labeling
  • Flexible schedule
  • Proper food handling
  • Equipment use
  • Work area maintenance
  • Cash register operation
  • Sanitation practices
  • Product stocking and rotation
  • Inventory counts
  • Cooking
  • Equipment operation
  • Product knowledge
  • Hospitality service expertise
  • Accurate money handling
  • Safe food handling practices
  • Product presentation
  • Menu memorization
  • Inventory control
  • Product rotation
  • Food running
  • Register operations
  • Equipment monitoring
  • POS system operation
  • Platter and tray preparation
  • Food safety standards
  • Performance improvement
  • Table setting
  • Sales expertise
  • Sales proficiency
  • Beverage preparation
  • Weights and measurements
  • Inventory oversight
  • Upselling
  • Product merchandising
  • Point of sale operation
  • Food sales and promotion
  • Product recommendations
  • Ordering procedures
  • Personal shopping
  • Deli equipment operation
  • Point of sale systems
  • Salad preparation
  • Preparing food items
  • Machine safety
  • Food services
  • Hospitality and accommodation
  • Sanitation and safety standards

Certification

I was in honor society in school

Timeline

Deli Sales Associate

Walmart
06.2024 - 01.2025

Associate

Walgreens
12.2023 - 06.2024

Carhop

Sonic
02.2022 - 03.2024

Crew Member

Seven Eleven
07.2021 - 01.2022

Manager in Training

McDonald's
06.2017 - 06.2021

None - High School

Vero Beach Highschool
Richard Featherston