Richard Fett
Windermere,Florida
Summary
Obtain a position with a stable fresh company in which proven record of sales development. Team building and operational success can be utilized. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
36
36
years of professional experience
Work History
Senior Director of Operations
Stonewood Grill & Tavern
05.2016 - Current
- Managed and monitored daily operations of Stonewood Grill of eight locations, orchestrating forward-thinking strategies to accomplish increased profit and sales goals.
- Trained and guided team members to maintain high productivity by enhancing performance monitoring and instituting motivational approaches.
- Recruited, hired and trained Culinary Managers, Managers and Operating Partners, working to establish key internal functions and outline scope of positions for Stonewood Grill and Tavern.
- Developed and optimized organizational systems to boost efficiency and keep operations scalable and agile for changing demands.
- Spearheaded implementation of process improvements and cost-saving initiatives to increase value and maximize profits
Operating Partner
Bonefish Grill Restaurants
11.2010 - 04.2016
- Determined appropriate financial goals and administered budgets to increase sales from 3.6 million to 4.2 million.
- Managed effective customer service and quality assurance programs to protect business reputation.
- Had great retention and low turnover of employees due to efficient leadership
- Was able to give employees clear direction and following up on results.
- Was Partner of the Year twice
- Selected by corporate office as management training and development store and successfully trained 15 MIT.
TAVERN Regional Director of Operations
STONEWOOD GRILL
03.1999 - 08.2010
- Monitored daily operations of Southwest Florida Region of eight locations focusing on sales and profitability.
- Excelled in personnel development, including 10 operating partners, 13 managers, and 13 chefs
- Maintained accurate food and labor percent through effective hiring, reduced turnover, teaching and developing by using appropriate tools for success.
- Accurately Budgeted all locations to ensure proper business growth and profitability.
General Manager
CHARTHOUSE RESTAURANT
01.1997 - 01.1999
- Improved restaurant from declining sales and profitability through effective management and employee selection with proper coaching and development,
- Restructured physical inventory and organizational tools to ensure optimal efficiency for four selected restaurants.
- Worked with community to build sales through community involvement, in store execution, and local business network.
Managing Partner
CARRABBA’S ITALIAN GRILL
01.1994 - 01.1997
- Participated in opening four Carrabba's Italian Grill.
- Selected by Corporate office as a management training and development store.
- First store to achieve the 3 million in sales.
- Top in Sales and Profitability for two years.
General Manager
OLIVE GARDEN RESTAURANT
01.1988 - 01.1994
- Experienced sales growth for four consecutive years from 3.1 million to 4.1 million.
- Selected for three years running top five for sales and profitability.
- Selected by Corporate office as management training and development store.
- Commitment to personnel development, including 12 salaried managers, 4 general managers.
Education
Bachelor of Arts - Business Administration and Labor Relations
STATE UNIVERSITY COLLEGE
FREDONIA, NY1984
Associate - Science Liberal Arts and Science
MOHAWK VALLEY COMMUNITY COLLEGE
Utica, NY1982
Skills
- Operations Excellence
- Cost and Quality control
- Effective verbal and written communication
- Strategic thinking
- Establishing clear roles, deadlines, and objectives for team members
- Motivational Leadership
Timeline
Senior Director of Operations
Stonewood Grill & Tavern
05.2016 - Current
Operating Partner
Bonefish Grill Restaurants
11.2010 - 04.2016
TAVERN Regional Director of Operations
STONEWOOD GRILL
03.1999 - 08.2010
General Manager
CHARTHOUSE RESTAURANT
01.1997 - 01.1999
Managing Partner
CARRABBA’S ITALIAN GRILL
01.1994 - 01.1997
General Manager
OLIVE GARDEN RESTAURANT
01.1988 - 01.1994
Bachelor of Arts - Business Administration and Labor Relations
STATE UNIVERSITY COLLEGE
Associate - Science Liberal Arts and Science
MOHAWK VALLEY COMMUNITY COLLEGE
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