Overview
Work History
Skills
Timeline
Generic

Richard Flanders

Eagle Mountain,UT

Overview

13
13
years of professional experience

Work History

Customer Care Specialist

US Bank
02.2022 - Current
  • Resolve customer complaints
  • Resolve regulatory complaints
  • Work with internal U.S. bank departments
  • For 3 years

Social Media Ambassador

US Bank
01.2020 - 02.2022
  • Responded to customer request via social media

Wealth Management Banking Services

US Bank
09.2017 - 01.2020
  • Helped our affluent customers by phone with any request that they had.

24 Hour Customer Service

US Bank
07.2013 - 09.2017
  • Helping customers via 24 hour banking call center

Skills

Payment processing

Quality assurance

Product or service support

Customer service excellence

Timeline

Customer Care Specialist

US Bank
02.2022 - Current

Social Media Ambassador

US Bank
01.2020 - 02.2022

Wealth Management Banking Services

US Bank
09.2017 - 01.2020

24 Hour Customer Service

US Bank
07.2013 - 09.2017
Richard Flanders