Richard Flores
Colorado Springs,CO
Summary
Experienced Management/Suoervisor/Handyman with decades of experience in commercial and residential maintenance. Outstanding skills in carpentry, plumbing and electrical repairs. Excellent communication and problem-solving skills. Friendly and always willing to go extra mile to deliver satisfaction. Management focused on keeping teams on-task and exceeding quality, performance and safety standards. Gets most out of every resource and team member using creativity and excellent problem-solving abilities. Proven record of accomplishment in leadership. Skilled in HVAC, deck, tiling, flooring repairs and most construction repairs. Computer literate, personable team player highly experienced with power tools. Energetic professional managing teams and individuals with minimal oversight. Communicative individual and skilled in construction and cultivation. More than 3 decades of experience in Management/Supervisor positions.
Overview
24
24
years of professional experience
4
4
years of post-secondary education
Work History
Handy Man
MR Handy LP
Colorado Springs, Colorado
06.2022 - Current
- Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
- Managed available parts, tools and materials inventory to maintain prompt response capability.
- Maintained inventory of supplies to complete various repairs on plumbing, lighting or other systems.
- Prepared for new painting by removing previous materials with seam-cleaning, sandblasting, scraping and sanding.
- Performed basic landscaping tasks, such as mowing, snow plowing, gardening, pulling weeds and watering lawns for [Number] square foot facility.
- Educated clients on how to maintain [Type] systems and appliances, upholding high standards of customer service.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets and other equipment.
- Troubleshot equipment breakdowns and performed preventive maintenance.
HS Basketball Referee
CSBOA/CHSAA
Colorado Springs/Denver, CO
01.2020 - Current
- Instructed players and coaches on basketball game rules.
- Worked at competitive athletic basketball games, tournaments and special sporting events.
- Enforced rule expectations with pre-game conversations with teams.
- Refereed basketball at [Level], [Level] and [Level].
- Identified player infractions and determined appropriate penalties.
- Earned frequent recommendations for being fair and consistent official.
- Called game violations with confidence and integrity while officiating [Number] basketball games.
- Handled high-stress situations using superior calming techniques with basketball fans.
- Maintained standardized expectations of fairness concerning penalties and acts not adhering to required sportsmanship.
General Manager of Operations
DKC Llc
Pueblo, CO
01.2022 - 06.2022
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Prepared annual budgets with controls to prevent overages.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Scheduled meetings with supervisors to identify business obstacles, establish financial goals and tailor products to individual markets.
- Enhanced and redefined organizational structure to maintain competitive edge across territories.
- Collaborated cross-functionally to refine procedures, devise best practices and enforce quality metrics.
- Formulated processes to reduce downtime and financial loss.
Owner
FloHempCo
Colorado Springs, CO
03.2018 - 01.2022
- Performed statistical analyses to gather data for operational and forecast team needs.
- Managed day-to-day business operations.
- Maintained up-to-date administrative records to monitor operational conditions.
- Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Evaluated suppliers to maintain cost controls and improve operations.
General Manager of Operations
Industrial Hemp Farms Llc
Colorado Springs, CO
01.2019 - 04.2020
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Prepared annual budgets with controls to prevent overages.
- Enhanced and redefined organizational structure to maintain competitive edge across territories.
- Spearheaded department training to enhance employee performance and boost employee productivity.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Evaluated suppliers to maintain cost controls and improve operations.
Coach
Doherty High School
Colorado Springs, CO
01.2011 - 02.2020
- Participated in fundraising events, helping team bring in funds to pay for travel and other expenses.
- Conferred with assistant coaches to determine weaknesses in current team roster and develop recruitment plans.
- Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
- Monitored athletes during events and practice to quickly identify injuries.
- Taught players how to run specific game plays in order to build cohesive, structured team.
- Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience and respect for others.
- Evaluated individual knowledge, skills and strengths and assigned team positions to maximize talent areas.
- Readied athletes for tough games by implementing coordinated regimens of practices and physical conditioning.
- Developed game plans and adjusted to meet various game situations.
- Coordinated special events such as pre-season tryouts, training camps and special workshops to support team goals.
Business Owner
DiggScape Llc
Colorado Springs, CO
01.2012 - 03.2018
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Trained and motivated employees to perform daily business functions.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Optimized team hiring, training and performance.
- Trained and coached new and existing employees to boost staff productivity.
- Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
- Introduced new methods, practices and systems to reduce turnaround time.
Education
High School Diploma -
William J. Palmer High School
Colorado Springs, CO 08.1986 - 06.1988
Associate of Science -
Denver Institute of Technology
Denver, CO 08.1988 - 08.1989
Associate of Science -
Colorado Institute of Massage Therapy
Colorado Springs, CO 06.2004 - 06.2005
Skills
Indoor and outdoor painting
undefinedAccomplishments
Married 30years same wife
3 Children
2 daughters ages 26 & 25
1 son age 21
Coaching record - in 8 years
100 wins 17 losses
50 wins 2 losses in last 3 years
Athletic director never received a complaint from a player or parent
Referee-
received the "Go To" Award last year for reliability from CSBOA
Hobbies
Love Golf, Camping and traveling
Timeline
Handy Man
MR Handy LP
06.2022 - Current
General Manager of Operations
DKC Llc
01.2022 - 06.2022
HS Basketball Referee
CSBOA/CHSAA
01.2020 - Current
General Manager of Operations
Industrial Hemp Farms Llc
01.2019 - 04.2020
Owner
FloHempCo
03.2018 - 01.2022
Business Owner
DiggScape Llc
01.2012 - 03.2018
Coach
Doherty High School
01.2011 - 02.2020
Associate of Science -
Colorado Institute of Massage Therapy
06.2004 - 06.2005
Associate of Science -
Denver Institute of Technology
08.1988 - 08.1989
High School Diploma -
William J. Palmer High School
08.1986 - 06.1988
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