Rick Flores
Hartland,WI
Summary
Enthusiastic Supervisor/Team Lead and worker with a high attention to detail. Offers over 10 years in management and 25 plus years total in a fast paced, quality and accuracy driven setting.
Overview
25
25
years of professional experience
Work History
On-Site Property Manager
Point Real Estate Management
10.2023 - Current
- Improved tenant satisfaction by promptly addressing maintenance requests and concerns.
- Enhanced property appearance with regular inspections and proactive maintenance.
- Developed strong relationships with tenants, ensuring timely rent collection and open communication channels.
- Facilitated successful move-ins and move-outs, minimizing unit vacancy periods.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
2nd Shift Lead
Heraeus Electro-Nite
08.2022 - Current
- Improved team productivity by implementing efficient workflows and optimizing shift schedules.
- Enhanced employee performance through regular feedback, coaching, and tailored training programs.
- Streamlined communication between shifts for seamless handovers and increased overall efficiency.
- Reduced downtime by proactively addressing potential issues with equipment maintenance plans.
- Boosted employee morale and job satisfaction by creating an inclusive and supportive work culture.
- Mentored new employees in company policies, best practices, and specific role responsibilities to facilitate quick integration into the team.
- Trained new employees and delegated daily tasks and responsibilities.
Master Break Pack
Target Distribution
09.2020 - 08.2022
- Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
- Frequently inspected production area to verify proper equipment operation.
- Operated order picker to get supplies immediately available for shipments
- Safety was paramount
Team Leader, Logistics
Broan-Nutone
01.2019 - 08.2020
- Managed system support functions to set priorities and service levels expectations.
- Led team of 24 members while providing exceptional customer service.
- Assisted Co-Team Leader with new hire processing and existing training programs.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Implemented new working processes to deliver multiple improvements.
Shipping and Receiving Clerk
Nassco Inc.
02.2018 - 12.2018
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Inspected merchandise and sent damaged pieces for repair before shipment.
Assistant Warehouse Supervisor
The Boelter Cos.
10.1998 - 12.2017
- Overseen staff for orders to be filled for immediate and posted date deliveries of restaurant and hotel food service and janitorial supplies.
- SAP data entry for planned orders.
- Processed RA (return authorizations) for customer returns for credit.
- Maintained and double checked inventory to ensure orders picked on a timely basis.
- Operated automatic straight trucks to be parked in proper warehouse dock door.
- Checked in orders from various vendors to be added to inventory.
- Operated PC and RF-based computer systems with a high level of accuracy.
- Picked, staged and loaded orders for next day and posted date deliveries.
- Operation of heavy equipment including: Order Picker, Walkie Pallet Truck, Double Pallet Truck, Reach Truck and Forklift.
- Responsible for heavy battery changes for our heavy equipment.
- Participated in the Safety Committee for a year to ensure proper methods and preventative measures took place in the warehouse environment.
- Participated in numerous chemical and safety hazard classes in accordance to the MSDS/SDS standards
- Staged orders for UPS delivery.
- Customer Service at Will call window for prompt customer orders.
- Stacked and stored pallets at the end of the shift to keep warehouse clean and organized.
- Trained staff on material handling processes to reduce shipping times.
- Reported all equipment failures and malfunctions to lead supervisor.
- Tracked time spent on assignments each day for productivity reporting.
- Monitored department performance data to identify and avoid potential risks.
Education
GED - undefined
Waukesha County Technical College
Menomonee Falls, WI2005
Skills
- Supervisor experience
- Organized
- Hard working and self-motivated
- Fast paced environments
- Dedicated and loyal
- Warehouse Operations
- Forklift Operation
- Ability to lift 50-150 lbs
- High attention to detail
- Inventory management
- SAP software
- Eager to learn new operations
Timeline
On-Site Property Manager
Point Real Estate Management
10.2023 - Current
2nd Shift Lead
Heraeus Electro-Nite
08.2022 - Current
Master Break Pack
Target Distribution
09.2020 - 08.2022
Team Leader, Logistics
Broan-Nutone
01.2019 - 08.2020
Shipping and Receiving Clerk
Nassco Inc.
02.2018 - 12.2018
Assistant Warehouse Supervisor
The Boelter Cos.
10.1998 - 12.2017
GED - undefined
Waukesha County Technical College
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