Summary
Overview
Work History
Education
Skills
Timeline
Generic

Richard Flowers

Cumberland,MD

Summary

PGA Class "A" Member Head Golf Professional since 1994. Adept in elevating golf operations revenues, significantly growing membership by cultivating a professional and comfortable playing environment. Expert in strategic planning, staff development, and fostering strong supplier relationships, demonstrating a unique blend of organizational prowess and adaptability.

Overview

25
25
years of professional experience

Work History

Head Golf Professional

Rocky Gap Casino Resort
06.2007 - Current
  • Responsible for all golf related administration, leadership and management for the past 18 years
  • Created programs and initiatives that increased golf operations revenue from $550K in 2008 to over $1.5 million in 2024
  • Crafted effective budgets that optimized resource allocation and minimized costs without sacrificing quality or member satisfaction
  • Increased membership roster from 125 in 2008 to over 500 current members by offering consistent, exceptional customer service and creating an enjoyable, comfortable atmosphere
  • Boosted pro shop sales through fresh merchandising ideas, strategic inventory management and strong supplier relationships.
  • Trained and supervised a team of over 50 employees to consistently meet performance goals and maintain high-quality customer service standards.

Director of Golf Operations

Maplehurst Country Club
03.2002 - 06.2007

Responsible for all aspects of the golf operation including offering outstanding member service, tournament management, golf instruction, club repair, inventory procurement and merchandising.

Director of Instruction

The Reserve at Spanos Park
03.2000 - 03.2002

Responsible for all individual and group instruction at the facility as well as golf shop and driving range management.



Education

HPU - Economics

High Point University
High Point, NC
01-1990

Skills

  • Excellent Communication and Organizational Skills
  • Team Builder and Leader
  • Adaptable, Can think "outside the box", Problem Solver
  • Excellent teacher having worked with John Jacob's Golf Schools, teaching students of all levels
  • NCAA Division III Golf Coach
  • Merchandising and inventory control

Timeline

Head Golf Professional

Rocky Gap Casino Resort
06.2007 - Current

Director of Golf Operations

Maplehurst Country Club
03.2002 - 06.2007

Director of Instruction

The Reserve at Spanos Park
03.2000 - 03.2002

HPU - Economics

High Point University
Richard Flowers