Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
References
Timeline
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Richard Foster

Fort Bragg,NC

Summary

Results-driven IT and Communications Specialist with over 5 years of experience managing secure network infrastructures, satellite communications, and IT systems for 1,000+ personnel.

Proven expertise in troubleshooting, optimizing performance, and implementing cost-saving maintenance strategies. Skilled in leading teams, coordinating large-scale projects, and improving operational efficiency through secure communication protocols. Certified in Cloud+, Sec+, and CCNA with a Top Secret Clearance.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Network Cable Technician

US Army
Fort Bragg, NC
03.2024 - Current
  • Supported 100 users during the inaugural SOCOM JRTC mission by constructing, installing, and maintaining Cat5 crossover and straight-through cables.
  • Executed the installation of cabling from satellite equipment to end-user devices.
  • Conducted cable testing and troubleshooting to ensure optimal network connectivity.
  • Performed maintenance activities on existing cable systems, including troubleshooting problems with signal strength or clarity.
  • Configured routers, switches, amplifiers, splitters and other related devices to ensure proper operation of the system.

Equipment Manager

US Army
Fort Bragg, NC
02.2023 - Current
  • Managed and maintained satellite communication equipment for mission-critical operations, ensuring all systems were operational and deployment-ready, supporting over 1,000 personnel.
  • Oversaw inventory control of 6 units of satellite and IT equipment, ensuring accurate tracking, storage, and deployment, reducing inventory discrepancies by 20%.
  • Coordinated equipment distribution for missions and training exercises, ensuring timely delivery and availability of necessary assets for successful operations.
  • Developed a streamlined inventory tracking system, improving accuracy and reducing retrieval times by 40%.
  • Conducted preventive maintenance checks and inspections of satellite communication equipment, increasing operational readiness and extending equipment lifespan by 30%.
  • Led training sessions for soldiers on proper handling, storage, and maintenance of satellite equipment, reducing equipment loss and damage by 25%.
  • Collaborated with logistics and supply chain teams to ensure the continuous availability of mission-critical equipment, improving operational efficiency and reducing downtime.

Satellite Communications Operator

US Army
Fort Bragg, NC
09.2022 - Current
  • Operated and maintained satellite communications systems to ensure uninterrupted communication across military operations, supporting over 1,000 personnel and critical mission data.
  • Configured, aligned, and troubleshot satellite systems for secure data, voice, and video transmissions, achieving a 98% connectivity rate during operations.
  • Proactively resolved problems to prevent disruptions
  • Collaborated with cross-functional teams to support global operations, providing real-time communications solutions in training and work environments.
  • Led training and mentoring programs for junior soldiers, enhancing their technical proficiency and ensuring readiness to manage satellite communication equipment independently.
  • Developed a customized frequency management system, reducing signal interference and improving transmission clarity by 25%.
  • Supported special operations missions, ensuring seamless communication links for mission-critical operations in high-pressure environments.
  • Conducted regular routine system diagnostics and preventive maintenance on satellite terminals and equipment, reducing downtime by 40% and extending equipment lifecycle.

Radio Transmission Operator

US Army
Fort Bragg, NC
04.2022 - Current

Managed and maintained radio transmission systems, ensuring secure, reliable communications for over 1,000 personnel in high-stakes environments, achieving a 95% connectivity success rate.

  • Operated radio transmitters to communicate with personnel, vessels, and aircrafts.

• Configured and troubleshot communications equipment to optimize performance, enabling real-time voice, data, and video transmission in critical operational settings.

• Led cross-functional teams to provide secure communication solutions, coordinating with multiple departments to maintain seamless communications and improve mission coordination.

• Provided technical training on the operation and maintenance of radio equipment, improving system uptime and reducing failure rates by 30%.

• Developed secure communication protocols, enhancing data protection and reducing communication security risks by 20%.

• Implemented preventive maintenance strategies, extending the lifecycle of communication systems and reducing maintenance costs by 35%.

• Collaborated on 3 large-scale communications projects, ensuring successful deployment of new systems and technologies to improve overall communications infrastructure.

IT Communications Specialist

US Army
Fort Bragg, NC
02.2022 - Current
  • Managed a network infrastructure supporting over 1,000 users across multiple locations, ensuring 99% system uptime and rapid issue resolution.
  • Administered network configurations and security protocols, reducing cyber threats by implementing updated encryption and firewall policies in compliance with military regulations.
  • Led training sessions for junior personnel on IT security, network diagnostics, and system maintenance, improving team proficiency and effective work time by 50%.
  • Collaborated with cross-functional teams to design and deploy 3 new IT projects, supporting mission-critical operations and enhancing communication across departments.
  • Led the IT support for the first-ever special operations JRTC mission, providing critical systems management and training soldiers on equipment to ensure the success of the operation.
  • Created and edited content for various communication channels including newsletters, websites, emails, social media posts, presentations and other materials.

Education

Cyber And IT Certification - Cyber Operations And Warfare / Information Tech

Army Cyber Training School of Excellence
Fort Gordon, GA
09-2022

Some College (No Degree) - Management Information Systems

Bowie State University
Bowie, MD

Skills

Network & Systems Management: Managed large-scale network infrastructures, ensuring 99% uptime for 1,000 users

Satellite Communications: Expert in operating and maintaining satellite systems for secure voice, data, and video transmissions

IT Maintenance & Troubleshooting: Skilled in diagnosing and resolving technical issues with a 95% first-contact resolution rate

Inventory & Equipment Management: Reduced inventory discrepancies by 20% while managing 6 units of satellite and IT equipment

Secure Communication Protocols: Implemented security measures, reducing interception risks by 20%

Team Leadership & Mentorship: Led training programs, increasing operational readiness and reducing equipment failures by 30%

Project Management: Coordinated 3 large-scale IT projects, enhancing communication infrastructure efficiency

Preventive Maintenance: Improved system lifespan by 30% and reduced repair costs by 35% through proactive maintenance

Cross-Functional Collaboration: Worked with logistics teams to ensure the availability of mission-critical systems, improving operational efficiency

Accomplishments

  • 2024 Outstanding Performance & Leadership at First SOCOM JRTC Mission - Army Achievement Medal
  • 2023 Winner of the Strongest Brigade Sentinel Competition - Army Achievement Medal
  • 2023 Winner of the Best Team Brigade Sentinel Competition - Army Achievement Medal
  • 2022 Best Safety Stand Down Presentation - Certification of Appreciation

Certification

  • Security Plus (SEC+)
  • Cisco Certified Network Associate (CCNA)
  • Cloud Plus (CLOUD+)

Affiliations

  • Mentor new soldiers on Satellite Nodes, Radios, and other signal related equipment
  • Developed a secure home network with firewalls, VPN, access control and 2.4/5G networks
  • Currently working on studying for AWS Certification

References

References available upon request.

Timeline

Network Cable Technician

US Army
03.2024 - Current

Equipment Manager

US Army
02.2023 - Current

Satellite Communications Operator

US Army
09.2022 - Current

Radio Transmission Operator

US Army
04.2022 - Current

IT Communications Specialist

US Army
02.2022 - Current

Cyber And IT Certification - Cyber Operations And Warfare / Information Tech

Army Cyber Training School of Excellence

Some College (No Degree) - Management Information Systems

Bowie State University
Richard Foster