Richard Foust
Maryville,MO
Summary
Proven team leader with over 13 years at Kawasaki Motors Mfg, I excel in customer service and retail operations. Demonstrated ability to enhance team efficiency and improve assembly line processes. Known for exceptional people skills and a commitment to outstanding customer engagement, I consistently drive positive outcomes and workplace improvements.
Overview
31
31
years of professional experience
Work History
Sales Associate
Westlake Ace Hardware
Maryville, MO
04.2009 - Current
- Restocked shelves as needed to ensure sufficient inventory levels.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers to determine wants or needs.
- Greeted customers and provided exceptional customer service.
- Described merchandise and explained use, operation and care.
- Upsold additional items based on customer interests and needs.
- Answered incoming telephone calls to provide store, products and services information.
- Placed special orders or called other stores to find desired items.
- Maintained cleanliness of store environment including floors, windows, displays.
- Engaged customers in friendly, professional dialogue to determine needs.
Team Member
Kawasaki Motors Mfg
Maryville, MO
01.1994 - Current
- Team Leader 13 years
- Involved in setting up training line
- Traveled to repair engines
- Yearly improvement idea for our assembly line
Education
Bachelor of Arts - Bible Studies
Ozark Christian College
Joplin05-1988
Skills
- Customer service
- Cash handling accuracy
- Retail store operations
- Excellent people skills
- Friendly and outgoing
- Teamwork and collaboration
- Listening skills
Affiliations
- Involved in Scouting for over 20 years
Accomplishments
- District Award of Merit - Scouting award
- Scoutmaster of the year
- Staff member for the National Scout Jamboree in 2017
- Completed Wood Badge Training - Scouting
References
References available upon request.
Timeline
Sales Associate
Westlake Ace Hardware
04.2009 - Current
Team Member
Kawasaki Motors Mfg
01.1994 - Current
Bachelor of Arts - Bible Studies
Ozark Christian College
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