Operation Manager
Operations Manager
Baltimore, MD
Northeastern Supply Inc/ Dec 2007 to Current
Client Engagement and Strategic Development:
Proactively connected with clients to foster strong relationships and developed effective strategies to surpass sales and customer service goals.
Resource Optimization and Planning:
Organized and facilitated comprehensive budgets, precise product estimates, sales forecasts, and strategic product allocations. This meticulous planning maximized resource utilization and identified key customer sales opportunities.
Community Relations and Corporate Representation:
Established and sustained positive working relationships with community organizations, serving as a dedicated corporate representative at meetings and events. Contributed to the company's positive public image.
Business Strategy Implementation:
Successfully implemented innovative business strategies aimed at increasing revenue and penetrating new markets. Demonstrated adaptability and a forward-thinking approach to stay ahead in a dynamic business landscape.
Inventory Management:
Monitored and managed inventory levels, ensuring timely tracking and replenishment to maintain optimal par levels. This proactive approach ensured seamless operations and minimized disruptions.
Sales Team Support:
Provided robust support to sales team members, fostering an environment conducive to growth and development. Collaborated in implementing initiatives that enhanced team effectiveness and overall success.
Customer Issue Resolution:
Resolved customer complaints related to sales and service promptly and effectively. Maintained a customer-centric approach to ensure satisfaction and loyalty.
Company Growth and Brand Development:
Contributed significantly to company growth and brand development through successful market expansion initiatives and targeted sales efforts. Played a pivotal role in elevating the company's position in the market.