Summary
Overview
Work History
Education
Skills
Timeline
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Richard Frain

Minersville,PA

Summary

Dynamic Shipping Coordinator with a proven track record at Hollander Sleep Products, adept at optimizing transportation planning and enhancing inventory control. Demonstrated critical thinking and teamwork skills to resolve shipping challenges, reduce delivery times, and implement cost-saving measures, ensuring compliance and boosting customer satisfaction.

Overview

13
13
years of professional experience

Work History

Shipping Coordinator

St. Martins America
08.2023 - Current
  • Maintained accurate documentation for all shipments, ensuring compliance with regulations and minimizing potential liabilities.
  • Managed complex shipping schedules, prioritizing tasks based on urgency and importance to meet strict deadlines.
  • Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
  • Ensured timely deliveries with effective communication between warehouse staff, carriers, and customers.
  • Developed and maintained relationships with shipping vendors to achieve reliable delivery of orders and boost rapport.
  • Established strong working relationships across departments, fostering a cohesive and collaborative work environment.

Shipping Coordinator

Hollander Sleep Products
10.2012 - 08.2023
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Managed warehouse inventory by conducting regular audits, ensuring accurate record-keeping, and optimizing storage space utilization.
  • Resolved shipment issues promptly by collaborating with internal teams and external partners to find effective solutions.
  • Reduced delivery times for increased customer satisfaction by coordinating with carriers and optimizing shipment routes.
  • Processed returns and updated accounts.
  • Worked with vendors to schedule daily pickups and weekly deliveries.
  • Oversaw warehouse crew stocking inventory and preparing loads.
  • Facilitated smooth transitions during periods of high volume by effectively reallocating resources within the team.
  • Implemented cost-saving measures to reduce overall shipping expenses while maintaining high-quality service standards.
  • Led task force to address and resolve recurring shipping challenges, improving overall efficiency.

Education

High School Diploma -

McCasky High School
Lancaster, PA
06-1987

Skills

  • Shipping procedures
  • Transportation planning
  • Warehouse operations
  • Equipment operations
  • Documentation skills
  • Inventory control
  • Invoice processing
  • Safety compliance
  • Product and materials sorting
  • Damage identification and reporting
  • Critical thinking
  • Teamwork
  • Teamwork and collaboration

Timeline

Shipping Coordinator

St. Martins America
08.2023 - Current

Shipping Coordinator

Hollander Sleep Products
10.2012 - 08.2023

High School Diploma -

McCasky High School

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