Richard Franklin
Rocky Point,NY
Summary
Sales Representative with a dedication to providing quality care for customer satisfaction. Proven ability to establish and maintain strong client relationships through effective communication. Committed to identifying customer needs and delivering timely solutions. Expertise in time management and extensive knowledge of the customer service and building materials industry.
Overview
20
20
years of professional experience
Work History
Sales Representative - Multi Seg
Sherwin Williams Co
East Hampton, NY
09.2022 - Current
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Developed key customer relationships to increase sales.
- Assisted in developing promotional materials such as flyers, brochures.
- Collaborated with other departments such as marketing, finance, logistics.
- Researched competitors' products, prices, and sales techniques.
- Organized client visits, presentations, product demonstrations and trade shows.
- Generated new sales leads through cold calling and networking activities.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
Sales Representative - Res Repaint
Sherwin Williams Co
Medford, NY
02.2021 - 09.2022
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Generated new sales leads through cold calling and networking activities.
- Organized client visits, presentations, product demonstrations and trade shows.
- Provided technical support for customers using the company's products or services.
- Maintained accurate records of all sales and prospecting activities.
- Developed key customer relationships to increase sales.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Identified customer needs by asking questions and advising on best solutions.
- Grew the territory from $300K to $800K in one year.
Store Manager
Aboffs Paints
Port Jefferson
04.2019 - 02.2021
- Fully engaged with team members to achieve the highest levels of productivity
- Maintain and manage the proper inventory levels
- Oversee a team of 4 employees
- Grow sales while maintaining a reasonable gross profit
- Scheduling
- Led teams with resourcefulness and strong leadership skills
Assistant Store Manager
Aboffs Paints
Port Jefferson
01.2018 - 04.2019
- Worked well independently and on a team to solve problems
- Served as a friendly, hardworking, and punctual assistant manager
- Aimed to support a positive and productive work culture
- Assisted the Store Manager in daily tasks
- Developed a more efficient way of tracking incoming orders
Floater
Aboffs Paints
Suffolk County
01.2017 - 01.2018
- Covered stores when employees were out
- Opened and closed mutliple stores while filling in for the manager
- Held keys to 15 stores
- Trusted to run each store as if I were the manager
- Worked closely with The District Manager to complete assignments
Outside Sales
Water Mill Building Supply
Water Mill
01.2015 - 01.2017
- Brought forth excellent negotiation skills and a business savvy atittude
- Brought forth the ability to plan and effectively manage time
- Worked in collaboration with other team members to achieve success
- Grew accounts I was tagged to
- Found new business
- Managed a strong pipeline
- Estimating
- Blue Print Takeoffs
- Maintained a strong gross profit margin in a competitive market
- Built strong relationships with my clients
Inside Sales
Water Mill Lumber
Water Mill
01.2013 - 01.2015
- Organized and prioritized work to complete assignments in a timely, efficient manner
- Worked well independently and on a team to solve problems
- Provided superior customer service to clients by addressing all questions and concerns
- Maintained timely communications with clients and business partners
- Maintained positivity and poise, even in stressful situations
- Assisted Sales Reps in finishing quotes effectivly, and in a timely manner
- Provided leads for outside sales reps
Forklift Operator
Water Mill Lumber
Water Mill
01.2012 - 01.2013
- Served as a friendly, hardworking, and punctual employee
- Organized and prioritized work to complete assignments in a timely, efficient manner
- Served as a positive and enthusiastic team player
- Worked with the confidence and enthusiasm to overcome challenges and aim for excellence
- Put together lumber orders for deliveries in a timely manner
- Maintain equipment to assure it was working properly and safely
Outside Sales
84 Lumber Co.
Patchogue
02.2008 - 12.2011
- Worked with a strong attention to detail and a keen eye for projects that need attention
- Grew accounts that had been dealing with the company for years
- Found new business and built strong relationships
- Earned the trust of co workers and clients
- Maintained a strong gross profit in a competitive market
Delivery Driver
84 Lumber Co
Suffolk County
12.2004 - 02.2008
- Served as a friendly, hardworking, and punctual employee
- Organized and prioritized work to complete assignments in a timely, efficient manner
- Exhibited strong listening skills and worked to comply with all company efforts
- Worked with honesty and integrity every step of the way
- Delivered lumber material in a timely and safe manner
Education
Business Management & Communications
Suffolk County Community College
Medford06.2005
Regents -
Medford High School
Medford06.2003
Skills
- Fast Learner
- Problem Solving
- Time Management
- Customer Service
- Communication
- Leadership
- Computer Skills
- Ability to Work Under Pressure
- Effective Time Management
- Effective Communicator
- Independetly Motivated
- High Energy
- Competitor Product Knowledge
- Paint Application Knowledge
- B2B Sales
- Marketing and Sales
- People Skills
Timeline
Sales Representative - Multi Seg
Sherwin Williams Co
09.2022 - Current
Sales Representative - Res Repaint
Sherwin Williams Co
02.2021 - 09.2022
Store Manager
Aboffs Paints
04.2019 - 02.2021
Assistant Store Manager
Aboffs Paints
01.2018 - 04.2019
Floater
Aboffs Paints
01.2017 - 01.2018
Outside Sales
Water Mill Building Supply
01.2015 - 01.2017
Inside Sales
Water Mill Lumber
01.2013 - 01.2015
Forklift Operator
Water Mill Lumber
01.2012 - 01.2013
Outside Sales
84 Lumber Co.
02.2008 - 12.2011
Delivery Driver
84 Lumber Co
12.2004 - 02.2008
Business Management & Communications
Suffolk County Community College
Regents -
Medford High School
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