Richard Fredette
Gansevoort,NY
Summary
Skilled in emergency response and conflict resolution, I excel in high-pressure environments, as demonstrated during my tenure at NYS Department of Corrections. My proactive approach ensured safety, while my experience as a Delivery Driver enhanced customer satisfaction through efficient route planning and timely deliveries.
Overview
14
14
years of professional experience
Work History
Correctional Officer
NYS Department Of Corrections
08.2017 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
Delivery Driver
Saratoga Eagle
05.2013 - 08.2017
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Delivery Driver
Farrell Distributing Corporation
03.2011 - 05.2013
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Education
High School Diploma -
Rutland High School
Rutland, VT06-2004
Skills
- Emergency response
- Policy enforcement
- De-escalation techniques
- Conflict resolution skills
- Firearm operations trained
- First aid and CPR certified
- Problem-solving
Timeline
Correctional Officer
NYS Department Of Corrections
08.2017 - Current
Delivery Driver
Saratoga Eagle
05.2013 - 08.2017
Delivery Driver
Farrell Distributing Corporation
03.2011 - 05.2013
High School Diploma -
Rutland High School
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