As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
21
21
years of professional experience
Work History
IRON WORKER/WELDER
IRON WORKERS LOCAL 808
Orlando, Florida
01.2016 - 11.2020
Union Iron Worker working out of Local 808 Orlando Florida. Constructed multiple major projects for Disney World, including Pandora, Star Wars Galaxy Edge, and Ratatouille. Executed carbon steel and stainless steel welding, crane rigging/signaling, shop fabricating, reading shop drawings, framing, and steel cutting across multiple projects in Union.
Operated welding equipment, hand tools, and measuring devices to complete fabrication tasks.
Followed site safety procedures, PPE requirements, and hot work protocols during daily operations.
Maintained welding tools and work areas to support safe, organized, and reliable production.
Increased production efficiency with expert time management skills and adherence to project deadlines.
0331 Machine Gunner
United States Marine Corps, USMC
Camp Pendleton South, CA
10.2005 - 10.2010
Led fire team operations during patrols, security missions, and combat drills.
Trained Marines on weapons handling, squad tactics, and field discipline.
Inspected gear, weapons, and vehicles for mission readiness and safety compliance.
Briefed Marines on mission objectives, hazards, and engagement procedures.
Collaborated with other teams for joint missions, ensuring seamless coordination and execution of tasks.
City Letter Carrier Technician
United States Postal Service, USPS
Clearwater, FL
03.2021 - Current
Delivered mail and packages along assigned city routes, following designated sequence and delivery standards.
Sorted incoming mail and prepared route materials for accurate daily delivery operations.
Collected outgoing mail, postage, and signatures for accountable deliveries and special services.
Operated postal vehicle safely while navigating residential and business addresses in all weather conditions.
Demonstrated superior organizational skills and the ability to meet strict deadlines.
Improved customer satisfaction through responsive issue resolution and consistent relationship management.
Worked efficiently in a team setting and contributed to the overall success and mission accomplishment of my station.
Effectively explained post office goods and services, driving customer purchases through consultative upselling.