Richard Frenche
Oklahoma City,OK
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
21
21
years of professional experience
Work History
Manager
Caked And Baked By The Lunch Lady
09.2021 - 12.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Improved marketing to attract new customers and promote business.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Process Associate
Amazon
06.2021 - 04.2023
- Analyzed process flows and identified areas of improvement to increase productivity and reduce costs.
- Monitored and reported on process performance to verify compliance with established standards.
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
- Developed standard operating procedures and document workflows to drive current and future processes.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Determined and recommended methods to implement improvement opportunities.
- Implemented continuous improvement metrics to streamline workflows and reduce waste.
- Offered data-driven recommendations to align company strategies and process improvement initiatives.
- Collected, arranged, and input information into database system.
- Maintained database systems to track and analyze operational data.
- Gathered, organized and input information into digital database.
Gas and Hydro Technician
Baker Hughes, A GE Company
04.2020 - 04.2021
- Reported unsafe conditions, incidents and accidents to management.
- Demonstrated working knowledge of pressures, pumps and valves to safely perform calibrations and adjustments.
- Performed high-pressure object testing and verified compliance with product safety parameters.
- Activated water pump or air compressor and confirmed that gauge recorded preset internal pressure.
- Prepared system for testing and calibrated required equipment and tools.
- Identified air leaks via application of soap solution to object's surface.
- Poured water into piping and vessels and pumped to required pressures.
- Installed, calibrated and tested new or repaired parts and equipment.
- Replaced worn or defective parts and adjusted settings to improve performance.
Assembly and Test
General Electric Company
03.2019 - 03.2020
- Operated wide range of hand and power tools, complex test rigs and fixtures and executed consistently accurate tests.
- Communicated data analysis and interpreted test results through both verbal and written reports.
- Assembled, maintained, inspected and repaired prototype lift trucks and executed test plans.
- Identified and resolved development issues, working closely with Test and Design Engineers.
- Identified and corrected defects to bring completed products in line with tolerances.
- Trained new employees in assembly skills to improve team production levels.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Machine Operator
Jindal Films Americas
03.2017 - 03.2019
- Operated machining equipment safely with team of operators.
- Operated multiple machines simultaneously to meet production requirements.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Complied with company and OSHA safety rules and regulations.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Monitored compliance with plant procedures, safety and sanitation protocols as well as government regulation.
- Compiled reports analyzing performance data and presented findings and results.
- Suggested specific ideas for process, productivity and safety improvements.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
Forklift Operator
Johnson Controls
02.2015 - 03.2017
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Removed orders from storage, wrapped, and staged for shipments.
- Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
- Communicated with floor managers to determine merchandise placement.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Moved levers or controls to operate forklifts, lifting beams with swivel-hooks and hoists to transport and load materials.
- Reviewed daily production schedules to inform effective prioritization and delegation of tasks.
- Completed cycle counts and monthly inventory.
- Inspected equipment for defects and performed repairs or maintenance tasks.
Loader/Team Leader
Clearwater Paper
03.2013 - 02.2015
- Loaded and unloaded pallets quickly and safely, managing work load priorities.
- Followed all safety and security protocols to minimize risk of injury.
- Collaborated with team members to maintain efficient workflow.
- Checked accuracy of product packaging and labeling, rectifying any issues.
- Operated scanning equipment to track orders and shipments.
- Operated power jacks and forklifts to maneuver products onto load trailers and trucks.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
- Managed warehouse operations and verified proper shipment procedures.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Assembled pallets and crates for secure transportation of materials.
- Operated equipment while observing standard safety procedures.
- Helped train new employees in safe practices and warehouse procedures.
- Assisted in receiving, stocking and distribution of merchandise.
- Maintained clean, orderly work environment free of hazards.
- Reviewed and followed computerized work orders to determine quantities and types of products to be shipped.
- Operated computer programs to load finished products and hand-wrote tickets during computer network downtime.
Saw Operator
Special Metals
01.2012 - 03.2013
- Set controls to adjust speed, feed rate and blade tensions.
- Set up and powered saws to cut, slot, groove, miter and trim metallic and non-metallic workpieces according to specifications.
- Monitored and inspected sawing machine operations to detect any malfunctions.
- Monitored operating machinery to assess progress, adjust settings, and maintain production speeds.
- Completed special cuts, grooves and bevels to produce desired looks.
- Set up and calibrated machinery to meet specific production requirements.
- Documented counts and sorted finished work to promote easy access for shipping or additional processing.
- Verified dimensions of finishing workpiece and frequently used weld and anneal saw blades.
- Inspected and adjusted saws to establish accurate cutting measures.
- Set up sawing machines to accurately cut materials to specified sizes and dimensions.
- Utilized CNC and manual machines to perform sawing, drilling and assembly operations.
Chef
Applebees
01.2009 - 12.2011
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Plated and presented all dishes to match established restaurant standards.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Checked food temperature regularly to verify proper cooking and safety.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Grilled meats and seafood to customer specifications.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Trained new kitchen staff on food safety, preparation and cooking techniques.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Placed orders to restock items before supplies ran out.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Handled and stored food to eliminate illness and prevent cross-contamination.
Chef
Firepit City Grill
12.2008 - 12.2009
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Maintained well-organized mise en place to keep work consistent.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Obtained fresh, local ingredients to improve dish flavors and limit grocery costs.
- Coordinated with team members to prepare orders on time.
- Disciplined and dedicated to meeting high-quality standards.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
- Evaluated food products to verify freshness and quality.
- Set up and broke down kitchen for service.
Sheet Metal Fabricator
Advanced Roofing & Sheet Metal
01.2006 - 12.2008
- Cut, bent and shaped metal sheets and components to meet specific project requirements.
- Followed Operational Safety and Health Administration (OSHA) regulations to promote safe equipment operation and workplace safety.
- Interpreted blueprints, schematics and technical documentation to obtain project instructions and completion requirements.
- Smoothed burred surfaces of joints and seams to minimize damage to other metal components.
- Inspected welded projects to verify alignment with blueprint specifications.
- Learned to form sheet metal parts such as sleeves, collars and pressed elbows from different materials.
- Identified equipment and production non-compliance issues and notified foreman to facilitate resolution.
Electrician Helper
Bogan & Associates
01.2004 - 01.2006
- Pulled wire through conduits and through holes in walls and floors.
- Worked under supervision of Journeyman Electrician to learn trade and develop electrical knowledge.
- Organized materials and tools in to maintain clean and neat work areas.
- Helped complete system installations, digging trenches, and breaking up concrete.
- Complied with safety standards and codes per National Electrical Code.
- Adhered to strict regulations as well as detailed instructions, guidelines and specifications.
- Tested electrical systems and continuity of circuits in electrical wiring, equipment and fixtures using various testing devices.
- Understood and used proper tools and equipment to install and maintain electrical systems.
- Followed all safety procedures and guidelines to promote safety while working on electrical systems.
- Connected wires to circuit breakers, transformers and other components to create working electrical systems.
- Checked and performed electrical wiring through conduits and holes in walls and floors.
Trainer
Dryers Grand Ice Cream
10.2002 - 01.2004
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Analyzed team performance and identified opportunities for additional training.
- Delivered instructional presentations on equipment use, focusing on efficiency and safety.
- Monitored participant workflow and behaviors throughout training process.
- Developed effective training plans based on department needs and objectives.
- Developed individualized training plans to achieve staff readiness.
- Supported productivity increase and business growth through new hire training and mentoring.
- Prepared and presented supplementary learning material to support structured lessons.
- Implemented diverse instructional methods, optimizing trainee engagement.
Education
No Degree - Business Economics
Eastern Oklahoma State College
Wilburton, OKHigh School Diploma -
Carl Albert High School
Oklahoma City, OKNo Degree - AutoCad
Carl Albert High School
Oklahoma City, OKSkills
- Team Leadership
- Staff Management
- Business Planning
- Sales and Marketing
- Verbal and Written Communication
- Brand Management
- Customer Relationship Management
- Productivity Performance
- Job Assignments
- Time Management
- Budgeting and Cost Control
- Complex Problem-Solving
- Coaching and Mentoring
- Performance Tracking and Evaluations
- Invoice Reconciliation
- Managing Employee Relations
- Food and Beverage Management
- Managing Routines
- Cross-Functional Team Management
- Strategic Planning
- Issue and Conflict Resolution
- Employee Training
- Overseeing Employees
- Technical Proficiency
- Reading Comprehension
- Managing Operations and Efficiency
- Managing Multiple Tasks
Timeline
Manager
Caked And Baked By The Lunch Lady
09.2021 - 12.2023
Process Associate
Amazon
06.2021 - 04.2023
Gas and Hydro Technician
Baker Hughes, A GE Company
04.2020 - 04.2021
Assembly and Test
General Electric Company
03.2019 - 03.2020
Machine Operator
Jindal Films Americas
03.2017 - 03.2019
Forklift Operator
Johnson Controls
02.2015 - 03.2017
Loader/Team Leader
Clearwater Paper
03.2013 - 02.2015
Saw Operator
Special Metals
01.2012 - 03.2013
Chef
Applebees
01.2009 - 12.2011
Chef
Firepit City Grill
12.2008 - 12.2009
Sheet Metal Fabricator
Advanced Roofing & Sheet Metal
01.2006 - 12.2008
Electrician Helper
Bogan & Associates
01.2004 - 01.2006
Trainer
Dryers Grand Ice Cream
10.2002 - 01.2004
No Degree - Business Economics
Eastern Oklahoma State College
High School Diploma -
Carl Albert High School
No Degree - AutoCad
Carl Albert High School
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