Summary
Overview
Work History
Education
Skills
Timeline
Generic
Richard Frenche

Richard Frenche

Oklahoma,OK

Summary

Dynamic logistics professional with extensive experience at Sam’s Distribution Center, excelling in forklift operation and efficient material handling. Proven track record in enhancing warehouse efficiency and safety through strategic pallet stacking and daily inspections. Strong communicator dedicated to customer satisfaction and team collaboration, ensuring timely and accurate deliveries.

Overview

24
24
years of professional experience

Work History

Crown RC Forklift Operator

Sam’s Distribution Center 4965
08.2024 - Current
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Contributed to warehouse organization by efficiently utilizing storage spaces and aisles.
  • Increased storage efficiency with strategic pallet stacking and goods placement.
  • Enhanced safety on warehouse floor by conducting daily pre-operation forklift inspections.

Delivery Driver

Pizza Hut
02.2024 - 08.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Bakery Manager

Caked & Baked By The Lunch Lady
10.2021 - 01.2024
  • Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Managed inventory and reduced waste, resulting in cost savings for the bakery.
  • Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.

Process Associate/Learning Ambassador

Amazon
04.2021 - 04.2023
  • Handled high volumes of incoming work requests professionally while maintaining excellent organization.
  • Collaborated with team members for enhanced process efficiency and productivity.
  • Managed multiple tasks simultaneously, ensuring timely completion of all assignments.
  • Communicated effectively with colleagues and supervisors to resolve issues promptly and accurately.
  • Fostered culture of continuous improvement, leading workshops on innovative teaching methods.
  • Analyzed training program effectiveness, making data-driven adjustments for continuous improvement.
  • Boosted employee performance and confidence by providing regular constructive feedback and coaching.
  • Empowered employees to take charge of their learning paths with personalized development plans.

Assembly: Gas and Hydrogen Technician

Baker Hughes A GE Company
04.2019 - 04.2021
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Optimized system performance thorough testing and analysis.
  • Increased equipment lifespan, performing preventive maintenance and timely repairs.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.

Jindal Films

Machine Operater
03.2017 - 03.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Forklift Operator

Johnson Controls
02.2015 - 03.2017
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Enhanced safety on warehouse floor by conducting daily pre-operation forklift inspections.
  • Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.
  • Increased operational flexibility by obtaining certifications for various types of forklifts.

Loader/Logistics Team Leader

Clearwater Paper
03.2013 - 02.2015
  • Loaded and unloaded pallets quickly and safely, managing work load priorities.
  • Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
  • Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
  • Loaded and unloaded cargo efficiently, minimizing potential damage to goods during transit.
  • Implemented and developed supply chain strategies to optimize efficiency.
  • Created reports to provide insights into logistics operations and performance.
  • Prepared and presented reports to management on logistics performance.
  • Conducted regular safety inspections of warehouse facilities and equipment to minimize incidents of workplace accidents or property damage.
  • Coordinated cross-functional teams to successfully execute large-scale projects within deadlines and budget constraints.
  • Evaluated team performance through frequent reviews and feedback sessions, fostering a culture of open communication and professional growth opportunities.

Customer Service Representative

American Home Mortgage
01.2010 - 12.2012
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved escalated customer issues, restoring confidence in company's commitment to service excellence.
  • Negotiated solutions with dissatisfied customers, turning potential negative reviews into positive testimonials.

Sheet Metal Fabricator

Advanced Roofing & Sheet Metal
01.2006 - 12.2009
  • Cut, bent and shaped metal sheets and components to meet specific project requirements.
  • Maintained a safe working environment by adhering to strict safety protocols and properly maintaining equipment.
  • Interpreted blueprints, schematics and technical documentation to obtain project instructions and completion requirements.
  • Prioritized tasks effectively, balancing multiple projects simultaneously while ensuring attention to detail and meeting deadlines.
  • Followed Operational Safety and Health Administration (OSHA) regulations to promote safe equipment operation and workplace safety.
  • Assisted in training new employees on proper techniques, contributing to a skilled workforce and improved work quality.
  • Performed routine maintenance on fabrication machinery, ensuring optimal performance levels and reduced downtime.
  • Used rulers, squares and scribes to measure and mark dimensions and reference lines on materials.
  • Measured parts using calipers, gauges and micrometers to confirm adherence to quality standards on final inspections.

Electrician’s Helper

Bogan & Associates Electrical Services
10.2004 - 01.2006
  • Enhanced safety measures by identifying potential hazards and ensuring adherence to safety regulations during electrical work.
  • Facilitated smooth communication between team members by acting as a liaison between electricians and other tradespeople on the job site.
  • Ensured proper functioning of lighting fixtures, outlets, and appliances through thorough testing after installations or repairs were completed.
  • Provided support in troubleshooting and repairing various electrical issues, resulting in fewer callbacks from clients.
  • Assisted with precise measuring, cutting, bending, threading, assembling, connecting conduit pieces to protect wires efficiently during system installations or upgrades.
  • Helped maintain a clean working environment by removing debris and organizing tools after each task was completed onsite.
  • Improved overall project efficiency by assisting electricians with the installation and maintenance of electrical systems.

Machine Operator/Trainer

Dryer's Grand Ice Cream
10.2002 - 10.2004
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Maintained meticulous records of machine performance and maintenance activities, supporting continuous improvement efforts.
  • Monitored compliance with plant procedures, safety, and sanitation protocols as well as government regulation.

Planogram Team Member

Target
01.2001 - 10.2002
  • Supported sales goals by strategically placing promotional materials and optimizing shelf space usage according to planogram guidelines.
  • Streamlined merchandise flow by organizing backroom storage areas for easy access during restocking processes.
  • Conducted regular audits of planogram compliance, identifying areas for improvement and implementing corrective actions when necessary.
  • Ensured accurate pricing information by regularly updating price tags and signage according to established guidelines.
  • Optimized store layout by collaborating with other department leads to create visually engaging cross-merchandising opportunities.
  • Improved product placement efficiency by executing planograms and ensuring proper merchandise presentation.
  • Maximized efficiency during major store resets by coordinating with other team members to establish clear timelines and task assignments.
  • Enhanced store appearance and customer experience by maintaining clean, organized, and visually appealing displays.
  • Organized store merchandise racks by size, style, and color.
  • Utilized paper, fabric and props to create displays.
  • Reduced out-of-stock occurrences by diligently monitoring inventory levels and promptly restocking shelves as needed.
  • Collaborated with team members to complete planogram resets and revisions in a timely manner, contributing to overall productivity.

Education

No Degree - Business Economics

Eastern Oklahoma State College
Wilburton, OK
12-1999

High School Diploma -

Carl Albert High School
Midwest City, Oklahoma
06-1994

No Degree - Drafting Technology/Auto CAD

Carl Albert High School
Midwest City, Oklahoma
06-1994

Skills

  • Logistics coordination
  • Forklift operation expertise
  • Collaborative team member
  • Efficient material handling
  • Inventory management
  • Customer-focused service
  • Assembly line operations
  • RFID inventory management
  • RFID reader operation
  • Effective verbal communication
  • Problem resolution
  • Quality assurance
  • Accurate record keeping
  • Fundamental math skills
  • RF scanner operation
  • Strong physical fitness
  • Loading and unloading cargo
  • Efficient warehouse picking
  • Licensed forklift operator
  • Accurate data entry
  • Shipping documentation management
  • Efficient materials handling

Timeline

Crown RC Forklift Operator

Sam’s Distribution Center 4965
08.2024 - Current

Delivery Driver

Pizza Hut
02.2024 - 08.2024

Bakery Manager

Caked & Baked By The Lunch Lady
10.2021 - 01.2024

Process Associate/Learning Ambassador

Amazon
04.2021 - 04.2023

Assembly: Gas and Hydrogen Technician

Baker Hughes A GE Company
04.2019 - 04.2021

Jindal Films

Machine Operater
03.2017 - 03.2019

Forklift Operator

Johnson Controls
02.2015 - 03.2017

Loader/Logistics Team Leader

Clearwater Paper
03.2013 - 02.2015

Customer Service Representative

American Home Mortgage
01.2010 - 12.2012

Sheet Metal Fabricator

Advanced Roofing & Sheet Metal
01.2006 - 12.2009

Electrician’s Helper

Bogan & Associates Electrical Services
10.2004 - 01.2006

Machine Operator/Trainer

Dryer's Grand Ice Cream
10.2002 - 10.2004

Planogram Team Member

Target
01.2001 - 10.2002

No Degree - Business Economics

Eastern Oklahoma State College

High School Diploma -

Carl Albert High School

No Degree - Drafting Technology/Auto CAD

Carl Albert High School

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