Richard Fuerstenau
Ellijay,GA
Summary
Proven CDL A Truck Driver with a history of enhancing delivery efficiency and customer satisfaction at Coker Equipment Sales & Rental. Expert in GPS navigation and load securement, coupled with a strong work ethic and problem-solving capabilities. Achieved a notable increase in on-time deliveries, demonstrating dependability and a commitment to excellence in transportation safety and service.
Overview
34
34
years of professional experience
Work History
CDL A Truck Driver
Coker Equipment Sales & Rental
Gainesville, GA
01.2021 - Current
- Ensured timely deliveries by consistently meeting or exceeding customer expectations for punctuality.
- Managed heavy loads safely by securing cargo correctly and verifying weight distribution before departure.
- Enhanced delivery efficiency by optimizing routes and adhering to schedules.
- Adhered strictly to all applicable state laws governing commercial trucking operations ensuring both personal safety and legal compliance.
- Improved customer satisfaction by professionally addressing concerns and providing prompt resolutions.
- Contributed to team success through effective communication, collaboration, and support of fellow drivers.
- Collaborated closely with dispatchers and logistics teams coordinating pickups/deliveries maximizing overall system productivity rates across the entire fleet.
- Assisted with loading/unloading tasks when necessary to maintain schedule adherence and expedite delivery process completion times.
Equipment Operator Owner
Self-employeed
Palm Beach County Florida
04.2011 - 02.2021
- Operated range of heavy equipment on regular basis with advanced skill.
- Maintained and cleaned equipment after each job and inspected.
- Operated machining equipment safely with team of operators.
- Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.
- Completed minor repairs and replacements of equipment parts to restore functionality.
- Assisted in training new operators, providing guidance on proper equipment usage and safety procedures.
- Drove vehicles to and from work sites and maintained clean driving record.
- Contributed to project completion, skillfully operating various heavy machinery such as excavators, bulldozers, and loaders.
Carpet and Upholstery Steam Cleaner
Self-employeed
Palm Beach County, FL
03.1999 - 02.2019
- Mixed water and chemicals in containers to prepare cleaning solutions.
- Operated steam cleaners to vacuum rugs and remove loosened dirt.
- Guided scrubbing machines over rug surfaces to loosen embedded dirt.
- Moved furniture weighing up to [Number] pounds to prepare homes for cleaning.
- Identified appropriate spotting agents to use on persistent stains.
- Operated extractor to remove excess suds and water from carpet and furniture.
- Applied rub chemical solutions with hand brushes to carpets and upholstery.
- Inspected cleaning sites to provide cost estimates to customers.
- Identified and analyzed customer concerns about stains and damages to anticipate needs and build lasting relationships.
- Maintained accurate, up-to-date customer records in Quick Books system.
- Used steam clean truck mount system and extracting equipment to remove dirt, tough stains, paint and mold from carpets and upholstery.
- Streamlined workflow for better time management by prioritizing tasks based on client needs and appointment schedules.
- Maintained a safe work environment by carefully handling cleaning equipment and chemicals according to company guidelines.
- Provided excellent customer care through prompt responses to inquiries about services, scheduling, or pricing information.
- Increased repeat business through exceptional communication skills and attention to detail during cleaning appointments.
- Completed post-cleaning walkthroughs with clients to ensure satisfaction and address any additional concerns or needs.
- Built strong relationships with clients through professional demeanor, punctuality, and efficient completion of tasks.
- Stayed up-to-date with industry advancements in steam cleaning technology to provide clients with the most effective service possible.
Carpet and Upholstery Steam Cleaner
National Carpet And Upholstery Cleaning
Palm Beach County Fl
02.1993 - 05.1999
- Operated extractor to remove excess suds and water from carpet and furniture.
- Applied rub chemical solutions with hand brushes to carpets and upholstery.
- Inspected cleaning sites to provide cost estimates to customers.
- Identified and analyzed customer concerns about stains and damages to anticipate needs and build lasting relationships.
Carpet and Upholstery Steam Cleaner
Stanley Steamer
Palm Beach County, FL
05.1992 - 05.1993
- Mixed water and chemicals in containers to prepare cleaning solutions.
- Operated steam cleaners to vacuum rugs and remove loosened dirt.
- Guided scrubbing machines over rug surfaces to loosen embedded dirt.
- Identified appropriate spotting agents to use on persistent stains.
- Operated extractor to remove excess suds and water from carpet and furniture.
- Applied rub chemical solutions with hand brushes to carpets and upholstery.
- Identified and analyzed customer concerns about stains and damages to anticipate needs and build lasting relationships.
- Maintained a safe work environment by carefully handling cleaning equipment and chemicals according to company guidelines.
- Improved overall appearance of clients'' homes by removing stubborn stains from carpets and upholstery using specialized techniques and products.
- Provided excellent customer care through prompt responses to inquiries about services, scheduling, or pricing information.
- Increased repeat business through exceptional communication skills and attention to detail during cleaning appointments.
- Collaborated with team members for larger projects, effectively dividing tasks to complete jobs more efficiently.
Server Assistant
Boca Raton Resort & Club
Boca Raton, FL
09.1990 - 06.1992
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
Education
GED -
Atlantic High School
Delray Beach, FL06-1993
Skills
- Load securement knowledge
- Fuel efficiency maximization
- GPS navigation mastery
- Basic mechanical knowledge
- Decision Making Aptitude
- Safe Driving Practices
- Truck maintenance understanding
- Defensive Driving Techniques
- Accident prevention strategies
- Federal regulations compliance
- Weight Distribution Awareness
- Physical stamina and strength
- Problem-solving capabilities
- Vehicle Maintenance
- Inclement weather driving
- Dependable and reliable
- Safe Driving
- Strong Work Ethic
- Class A Commercial Driver's License
- GPS and route planning
- Long-haul driving
- Transportation safety
Timeline
CDL A Truck Driver
Coker Equipment Sales & Rental
01.2021 - Current
Equipment Operator Owner
Self-employeed
04.2011 - 02.2021
Carpet and Upholstery Steam Cleaner
Self-employeed
03.1999 - 02.2019
Carpet and Upholstery Steam Cleaner
National Carpet And Upholstery Cleaning
02.1993 - 05.1999
Carpet and Upholstery Steam Cleaner
Stanley Steamer
05.1992 - 05.1993
Server Assistant
Boca Raton Resort & Club
09.1990 - 06.1992
GED -
Atlantic High School