Richard Fuerstenau
Ellijay,GA
Summary
Proven CDL A Truck Driver with a history of enhancing delivery efficiency and customer satisfaction at Coker Equipment Sales & Rental. Expert in GPS navigation and load securement, coupled with a strong work ethic and problem-solving capabilities. Achieved a notable increase in on-time deliveries, demonstrating dependability and a commitment to excellence in transportation safety and service.
Overview
34
34
years of professional experience
Work History
CDL A Truck Driver
Coker Equipment Sales & Rental
01.2021 - Current
- Ensured timely deliveries by consistently meeting or exceeding customer expectations for punctuality.
- Managed heavy loads safely by securing cargo correctly and verifying weight distribution before departure.
- Enhanced delivery efficiency by optimizing routes and adhering to schedules.
- Adhered strictly to all applicable state laws governing commercial trucking operations ensuring both personal safety and legal compliance.
- Improved customer satisfaction by professionally addressing concerns and providing prompt resolutions.
- Contributed to team success through effective communication, collaboration, and support of fellow drivers.
- Collaborated closely with dispatchers and logistics teams coordinating pickups/deliveries maximizing overall system productivity rates across the entire fleet.
- Assisted with loading/unloading tasks when necessary to maintain schedule adherence and expedite delivery process completion times.
Equipment Operator Owner
Self-employeed
04.2011 - 02.2021
- Operated range of heavy equipment on regular basis with advanced skill.
- Maintained and cleaned equipment after each job and inspected.
- Operated machining equipment safely with team of operators.
- Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.
- Completed minor repairs and replacements of equipment parts to restore functionality.
- Assisted in training new operators, providing guidance on proper equipment usage and safety procedures.
- Drove vehicles to and from work sites and maintained clean driving record.
- Contributed to project completion, skillfully operating various heavy machinery such as excavators, bulldozers, and loaders.
Carpet and Upholstery Steam Cleaner
Self-employeed
03.1999 - 02.2019
- Mixed water and chemicals in containers to prepare cleaning solutions.
- Operated steam cleaners to vacuum rugs and remove loosened dirt.
- Guided scrubbing machines over rug surfaces to loosen embedded dirt.
- Moved furniture weighing up to [Number] pounds to prepare homes for cleaning.
- Identified appropriate spotting agents to use on persistent stains.
- Operated extractor to remove excess suds and water from carpet and furniture.
- Applied rub chemical solutions with hand brushes to carpets and upholstery.
- Inspected cleaning sites to provide cost estimates to customers.
- Identified and analyzed customer concerns about stains and damages to anticipate needs and build lasting relationships.
- Maintained accurate, up-to-date customer records in Quick Books system.
- Used steam clean truck mount system and extracting equipment to remove dirt, tough stains, paint and mold from carpets and upholstery.
- Streamlined workflow for better time management by prioritizing tasks based on client needs and appointment schedules.
- Maintained a safe work environment by carefully handling cleaning equipment and chemicals according to company guidelines.
- Provided excellent customer care through prompt responses to inquiries about services, scheduling, or pricing information.
- Increased repeat business through exceptional communication skills and attention to detail during cleaning appointments.
- Completed post-cleaning walkthroughs with clients to ensure satisfaction and address any additional concerns or needs.
- Built strong relationships with clients through professional demeanor, punctuality, and efficient completion of tasks.
- Stayed up-to-date with industry advancements in steam cleaning technology to provide clients with the most effective service possible.
Carpet and Upholstery Steam Cleaner
National Carpet And Upholstery Cleaning
02.1993 - 05.1999
- Operated extractor to remove excess suds and water from carpet and furniture.
- Applied rub chemical solutions with hand brushes to carpets and upholstery.
- Inspected cleaning sites to provide cost estimates to customers.
- Identified and analyzed customer concerns about stains and damages to anticipate needs and build lasting relationships.
Carpet and Upholstery Steam Cleaner
Stanley Steamer
05.1992 - 05.1993
- Mixed water and chemicals in containers to prepare cleaning solutions.
- Operated steam cleaners to vacuum rugs and remove loosened dirt.
- Guided scrubbing machines over rug surfaces to loosen embedded dirt.
- Identified appropriate spotting agents to use on persistent stains.
- Operated extractor to remove excess suds and water from carpet and furniture.
- Applied rub chemical solutions with hand brushes to carpets and upholstery.
- Identified and analyzed customer concerns about stains and damages to anticipate needs and build lasting relationships.
- Maintained a safe work environment by carefully handling cleaning equipment and chemicals according to company guidelines.
- Improved overall appearance of clients'' homes by removing stubborn stains from carpets and upholstery using specialized techniques and products.
- Provided excellent customer care through prompt responses to inquiries about services, scheduling, or pricing information.
- Increased repeat business through exceptional communication skills and attention to detail during cleaning appointments.
- Collaborated with team members for larger projects, effectively dividing tasks to complete jobs more efficiently.
Server Assistant
Boca Raton Resort & Club
09.1990 - 06.1992
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
Education
GED -
Atlantic High School
Delray Beach, FL06-1993
Skills
- Load securement knowledge
- Fuel efficiency maximization
- GPS navigation mastery
- Basic mechanical knowledge
- Decision Making Aptitude
- Safe Driving Practices
- Truck maintenance understanding
- Defensive Driving Techniques
- Accident prevention strategies
- Federal regulations compliance
- Weight Distribution Awareness
- Physical stamina and strength
- Problem-solving capabilities
- Vehicle Maintenance
- Inclement weather driving
- Dependable and reliable
- Safe Driving
- Strong Work Ethic
- Class A Commercial Driver's License
- GPS and route planning
- Long-haul driving
- Transportation safety
Timeline
CDL A Truck Driver
Coker Equipment Sales & Rental
01.2021 - Current
Equipment Operator Owner
Self-employeed
04.2011 - 02.2021
Carpet and Upholstery Steam Cleaner
Self-employeed
03.1999 - 02.2019
Carpet and Upholstery Steam Cleaner
National Carpet And Upholstery Cleaning
02.1993 - 05.1999
Carpet and Upholstery Steam Cleaner
Stanley Steamer
05.1992 - 05.1993
Server Assistant
Boca Raton Resort & Club
09.1990 - 06.1992
GED -
Atlantic High School
Similar Profiles
Zachary CarusoZachary Caruso
ESL and Calibration Technician at Jm Test Systems - Test Equipment Calibration, Sales And RentalESL and Calibration Technician at Jm Test Systems - Test Equipment Calibration, Sales And Rental
ABBIGAIL SARGENTABBIGAIL SARGENT
Receiving Clerk at Jm Test Systems - Test Equipment Calibration, Sales And RentalReceiving Clerk at Jm Test Systems - Test Equipment Calibration, Sales And Rental
Sarah ObenhausSarah Obenhaus
AR Accountant at Jm Test Systems - Test Equipment Calibration, Sales And RentalAR Accountant at Jm Test Systems - Test Equipment Calibration, Sales And Rental