RICHARD GADERICK
Peoria,AZ
Summary
Results-driven business leader bringing 20+ years of experience in security and network processes. Focused on boosting team efficiency and increasing profits by proactively managing and improving operations. Proficient in overseeing IT operations, accounting, compliance, and records management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Director of IT
CIVANA Wellness Resort & Spa
2021.12 - Current
- Reduced Cost of Outsourced managed labor by 60%
- Developed a comprehensive hotel strategy aligning with ownership
- Removed excess hotel integrations systems saving $5000/yr
- Evaluated and removed excess telecom saving $6000/year
- Converted cloud-based Wi-Fi system to on-premises saving 70%
- Swapped 40 legacy switches to state-of-the-art Aruba cloud switches
- Converted shared file system to One Drive/Teams
- Directs hotel to most cost-effective hardware & software to meet company goals
- Manages internal and external resources to ensure projects complete on time
- Devised a helpdesk tracking tool using Teams
- Implemented total property security system
- Oversees troubleshooting for team members
- Supports 50+ software applications including O365, Oracle, Zendesk.
Owner/President
Gaderick Enterprises, Inc. dba CPR (Cell Phone Repair)
2015.08 - 2021.09
- Operational and Marketing leader that outperforms other like businesses
- Established, optimized, and enforced business policies to maintain consistency, high-quality standards and superior customer service
- Specialized in Apple IOS, Android, Mac, and Windows hardware/software
- Achieved top 25 in sales in the franchise system in less than two years' time
- Moved to the top third in total revenues among 950+ stores
- Sold Franchise to pursue more challenging IT objectives.
Senior IT Manager
Kona Grill, Inc.
2006.02 - 2015.06
- Developed strategic planning for all IT systems including security and POS
- Created and implemented IT Sarbanes Oxley policies and controls, bringing the company into full compliance
- Designed and managed the implementation for PCI Compliance and achieved Level 1 Certification
- Achieved total server virtualization of data center with VMware, NetApp and Fusion IO and created a comprehensive Disaster Recovery Plan
- Executed implementation of MPLS network to provide scalability, security and growth for a period of ten years while saving over $1000 per month
- Increased Security standards by implementing encrypted wireless AP's that were DOD standard to keep the company secure, compliant and were highly recommended by the top industry security experts
- In entire tenure, company never had any security compromises
- Saved over $250K by implementing cost-saving initiatives that addressed longstanding problems pertaining to store security, restaurant operations and POS systems
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
IT Manager
Z'Tejas, Inc./Eddie V's/Roaring Fork Restaurants
2003.08 - 2006.02
- Coordinated with management teams to plan, develop, align and execute strategies to meet client's vision, mission and purpose
- Performed detailed assessments of risks to determine constraints and develop mitigation strategies
- Played key role in on-going network design, reevaluation and optimization to keep pace with company growth
- Created full-fledged implementation plans, accounting for ROI, cost-benefit and other analyses
- Maintained tactical control of project budgets and timelines to keep teams on-task and achieve schedule targets
- Supported implementation of restaurant recipe database software applications to enable centralized management of tasks.
Education
Bachelor of Science - Hotel, Restaurant Management -
Ohio State University
Columbus, OHSkills
- EOS Principles
- Budgeting
- Business analysis
- Technical Expertise
- Operations management
- Staff Management
- Client Service
- Windows & Apple Expert
- Attention to Detail
- Excellent Communication
- Decision-Making
- Organization and Time Management
- Problem Resolution
- Multitasking
Relevant Technical And Software Experiences
Administration for all Hotel and Restaurants Systems, including: Oracle Opera PMS, Micros, Aloha POS, Mitel/Nextiva, O365, Teams, One Drive SharePoint, VMware, HyperV, NetApp, SharePoint, Exchange, Microsoft SQL Server, VPN, FIM and Logging (Tripwire), Cisco, Fortinet Firewalls, Edgecore & Aruba switches, Group Policy and Active Directory, AirTight Networks, Watch Guard and Firewalls, Barracuda Appliances including Email Archive and Web Filter, iPrism/Edgewave Webfilters,, Veeam, Website Management, Wireless POS and overall Wireless Security, Compeat, FoodTrak Inventory and Cost Management Programs, overall Network Architecture and Design including Disaster Recovery, Windows and Mac OS, Android and iOS Phone Expert.
Earlier Experience
Hospitality Solutions International - Point of Sale Manufacturer, Florida, 1994, 2001, POS Installer, Hardware Manager, Contracts Manager
Additional Information
HOA Board Member residing as Treasurer and active member on both the Landscape and Architectural committees.
Timeline
Director of IT
CIVANA Wellness Resort & Spa
2021.12 - Current
Owner/President
Gaderick Enterprises, Inc. dba CPR (Cell Phone Repair)
2015.08 - 2021.09
Senior IT Manager
Kona Grill, Inc.
2006.02 - 2015.06
IT Manager
Z'Tejas, Inc./Eddie V's/Roaring Fork Restaurants
2003.08 - 2006.02
Bachelor of Science - Hotel, Restaurant Management -
Ohio State University
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