Richard Gaffney
Spencer,MA
Summary
Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development, reporting and project delivery capabilities. Skilled at problem solving, technical issue resolution, and customer issue resolution management.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Infrastructure Project Manager
CEI Group at UMass Memorial Health
2020.01 - Current
- Manage Security and Unified Communications Projects including installation of new Cisco phone system for 16,000 caregivers at 6 Hospitals and 20 remote sites.
Senior Information Technology Manager
For Coginzant At Mass Mutual
2016.10 - 2019.11
- Lead projects for application upgrades, network and security
- Projects range from $500,000 to $8,000,000 million dollars and teams of 10 to 30 people.
Senior Information Technology Manager
ADPI LLC at Mass Mutual
2013.03 - 2016.09
- Infrastructure Project Manager Client Firewall Segmentation – Install Palo Alto Firewalls to secure 60 critical business applications
- Manage the moving of 1500 employees and systems during acquisition.
Infrastructure Project Manager
Advanced Technical Recruitment at Dell/EMC
2012.03 - 2013.03
- Manage application and infrastructure moves to a new data center to a new data center in Durham, NC utilizing cloud computing technology
- Utilize global teams to accelerate infrastructure builds to meet project timelines.
Infrastructure Project Manager
HCL/CIGNA
2011.08 - 2012.03
- Manage Cisco technology upgrade projects delivering new voice, video and data infrastructure networks and applications to 150 global Cigna locations on virtual infrastructure.
Chief Information Officer
Simplicity Creative Group
1998.06 - 2011.02
- Guide the delivery of all Information Technology services supporting a global organization with 780 employees with revenue of $150M
- Develop annual plan for business process improvements
- Collaborate with executive management to plan and implement projects focusing on improving planning, customer service, reducing costs and improving bottom-line profitability
- Create Simplicity Creative Group website to support all brands and delivering additional $10M Annual Revenue.
Education
Certificate Project Management -
Worcester Polytechnic Institute
01.2006
Certificate Telcommunications -
Northeastern University
01.2004
Senior Executive Program - undefined
Columbia Business School
01.1999
Skills
- Project management
- Budget Administration
- Reporting Requirements
- Resource Management
- Problem Solving
- IT Infrastructure Projects
- Network Security Projects
Certification
PMP - Project Management Professional
Timeline
Infrastructure Project Manager
CEI Group at UMass Memorial Health
2020.01 - Current
Senior Information Technology Manager
For Coginzant At Mass Mutual
2016.10 - 2019.11
Senior Information Technology Manager
ADPI LLC at Mass Mutual
2013.03 - 2016.09
Infrastructure Project Manager
Advanced Technical Recruitment at Dell/EMC
2012.03 - 2013.03
Infrastructure Project Manager
HCL/CIGNA
2011.08 - 2012.03
Chief Information Officer
Simplicity Creative Group
1998.06 - 2011.02
Certificate Project Management -
Worcester Polytechnic Institute
Certificate Telcommunications -
Northeastern University
Senior Executive Program - undefined
Columbia Business School
PMP - Project Management Professional
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