Richard Garcia
Norman,OK
Summary
Organized Assistant Store Manager with a background in managing staff, driving sales, and providing exceptional customer service. Skilled in inventory control and visual merchandising with strong ability to multitask and function effectively in high-pressure environments. Demonstrated impact in enhancing store operations efficiency, improving team productivity, and increasing customer satisfaction. Known for strategic planning skills and commitment to achieving company goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
WinCo Foods
Oklahoma City, OK
02.2017 - Current
- Supervised cash handling processes to ensure accuracy of transactions.
- Maintained a safe working environment by enforcing safety regulations.
- Implemented strategic marketing initiatives to drive revenue growth across multiple channels.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Identified areas of operational inefficiency and implemented solutions to streamline processes.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Organized weekly meetings with department heads to review progress on key objectives.
- Ensured compliance with all safety regulations throughout the store premises.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Coached and developed store associates through formal and informal interactions.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Oversaw aspects of maintenance, inventory, and daily activity management.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
Manager Apprentice
WinCo Foods
Duncanville, TX
07.2016 - 02.2017
Bulk Foods Manager
WinCo Foods
Chandler, AZ
01.2015 - 07.2016
Bulk Foods MIT
WinCo Foods
Perris, CA
10.2013 - 01.2015
Freight Stocker
WinCo Foods
Victorville , CA
09.2011 - 10.2013
Education
High School Diploma -
Silverado High School
Victorville, CA05-2007
Skills
- Store Organization
- Stock management
- Operations Oversight
- Vendor Management
- Team Building and Leadership
- Hiring and Training
- Retail Operations
- Staff Scheduling
Certification
- Forklift Certification
- Electric Pallet Jack Certification
- Cart Caddy Certification
- Managers Food Handlers Certification
- Able Commision Certification
Timeline
Assistant Store Manager
WinCo Foods
02.2017 - Current
Manager Apprentice
WinCo Foods
07.2016 - 02.2017
Bulk Foods Manager
WinCo Foods
01.2015 - 07.2016
Bulk Foods MIT
WinCo Foods
10.2013 - 01.2015
Freight Stocker
WinCo Foods
09.2011 - 10.2013
High School Diploma -
Silverado High School
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