Experienced and reliable Team Manager with successful history leading and motivating staff members to exceed goals. Offers excellent communication and organizational skills. Adept at resolving conflicts and addressing emerging issues.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Team Manager
Five Star Food Service
07.2005 - 09.2023
Responsible for all documentation and records accuracy
Maintained up-to-date logistics data to avoid errors in processing and delivery
Developed and implemented detailed organizational processes to improve service quality standards
Used handheld devices and computers to track inventory levels and completed audits to find and correct inaccuracies
Conducted monthly inventory cycle counting, which included accounting and surplus records, product damages, and product returns
Organized and maintained inventory receipts and processed changes quickly to reduce process lags
Conducted inventory counts and supply audits regularly to track shrinkage and gain insight into purchasing decisions
Accepted packages, verified products, and double-checked delivery totals to keep system records current and accurate
Managed warehouse staff and ensured efficiency in a fast-paced environment
Maintained strong vendor relationships, which included arranging pricing and delivery structures as well as managing specific shipment or paperwork issues at all stages
Calculated correct order totals, updated accounts, and kept detailed records for inventory management
Inspected supplies and product inventory for quality and quantity issues, returning unacceptable materials to vendors for replacements or refunds.
Courier
Dealer Tire LLC
06.2000 - 05.2005
Kept track of delivery information, mileage, and fuel consumption during my shift
Followed all company policies and procedures during my shift
Double-checked the load against the delivery ticket before starting each shift
Customers and supervisors were informed of all emergencies, weather delays, and carrier schedule changes
Developed and maintained professional relationships with customers, resulting in a 25% increase in sales
Established long-term relationships with customers by delivering packages on time, interacting professionally, and responding quickly to questions.
Corrections Officer
ATLANTA DEPT. OF CORRECTIONS
08.1992 - 06.2000
Conducted regular patrols of the premises to ensure the safety of employees and visitors
Inspected the condition of locks, window bars, doors, and gates to prevent unauthorized entry or exit
Was in charge of receiving and processing detainees into custody
Reduced the risk of behavioral disorders by taking preventative measures
Conducted head counts on a regular and emergency basis
Was in charge of monitoring inmates' compliance and implementing corrective actions during all activities and transfers
Conducted searches on detainees and visitors to prevent contraband from entering the facility
Built and maintained professional and productive relationships with other correctional staff and detainees.
Education
High School Diploma -
Baker High School
Columbus, GA
06.1985
Skills
Attention to Detail
Workload Management
Conflict Resolution
Effective Communication
Organizational Skills
Time Management
Team Leadership
Customer Service
Documentation and Reporting
Professional and Courteous
Decision-Making
Certification
COMMERCIAL DRIVER'S LICENSE (CDL)
NAMA SUPERVISOR DEVELOPMENT PROGRAM, University of Houston - Conrad N. Hilton College
EMERGING LEADERS' DEVELOPMENT PROGRAM, Georgia State University J. Mack Robinson College of Business- Cecil B. Day School of Hospitality