Richard Giersch
Wastewater Technician
Forestville,CA
Summary
To obtain a challenging and rewarding position that will offer me the opportunity to utilize my professional skills, while providing opportunities for personal growth and advancement. I am dedicated to improving my knowledge of the Water & Wastewater industry.
Overview
22
22
years of professional experience
Work History
Field Commissioning Manager
MuniQuip, LLC
04.2019 - Current
- Championed best practices in Commissioning Management throughout the organization by sharing knowledge gained from past projects and staying current on industry developments.
- Generated detailed reports on commissioning activities, providing insights into progress and areas in need of improvement.
- Troubleshooting installed equipment both in person and providing remote support.
- Completed repairs to pumps and equipment both in the field and in the shop. Equipment repaired: Split Case pumps, End Suction Pumps, Submersible Waste Water Pumps, Progressive Cavity Pumps, Dosing Pumps, Vertical Multi-Stage Pumps, Vertical Turbine Pumps
- Electrical and Control knowledge, able to program VFD's and various manufacturers control units, work directly with Integrators to confirm integration of equipment into SCADA or remote monitoring/control
Senior Sales Engineer
MuniQuip, LLC
09.2015 - 04.2019
- Managed a sales territory maintaining relationships with Engineers, Municipalities & Contractors
- Mastered company product line and performed presentations to engineering firms and end users
- Assessed customer needs and proposed solutions with our products using cost analysis and operational improvements
- Performed equipment start-up and integration into new or existing systems, including training operations and maintenance staff
- Investigated competitor technical specifications, product data and industry standards and continually developed knowledge of product offerings.
Claims Adjuster Supervisor
Progressive Insurance Claims
12.2011 - 09.2015
- Built talented teams of up to 9 claims property damage representatives dedicated to timely and compliant resolutions
- Trained other claims staff members on proper handling and evaluation of automotive property damage
- Monitored team performance, enforcing compliance with corporate claims processes and procedures
- Developed plans for team members to exceed job objective metrics, completed monthly, quarterly and yearly coaching discussions to review both strengths and weaknesses
Claims Adjuster
Progressive Insurance Company
07.2006 - 12.2011
- Handling automotive claims from start to finish
- Dealing with customers and vendors on a daily basis to process claims in a timely manner
- Member of the local branch Work Environment for 2 years
- Always at or above target at Employee Reviews.
Staff Accountant
Dunn, Jeffries, Hering & Wong, LLC
01.2003 - 07.2006
- Income tax preparation for individuals, partnerships & corporations
- Preparation of financial statements for various entities
- Audits for non-profit organizations and employee benefit plans
- Office IT support.
Education
Bachelor of Science - Accounting
Fresno Pacific University
Fresno, CASkills
- Computer Skills
- Problem-Solving
- Installation and Start-Up
- Root Cause Analysis
- Staff Training
- Pump and Equipment Repairs
- Solution development
- Customer Relationship Management
- Technical knowledge
Personal Information
Title: Senior Sales Engineer
References
- Taylor Hansel, President, MuniQuip, LLC, 209-489-0073
- Jerry Guttierez, Shop Manager, Caliber Collision Center, 559-321-3841
- Travis Murdoch, Regional Sales Manager, Tesco Controls, 559-223-8728
- Ryan Ward, Water Division Supervisor, City of Atwater, 209-325-6003
- Logan Feindel, District Sales Manager, Grundfos 760-626-8167
Professional Highlights
Excellent in personal communication and relationship building. Can balance an overloaded schedule in demanding situations. Ability to consistently set, strive for, and achieve goals. Focus on customer satisfaction with organizational profitability in mind. Positive attitude focusing on teamwork and a positive working environment for all.
Timeline
Field Commissioning Manager
MuniQuip, LLC
04.2019 - Current
Senior Sales Engineer
MuniQuip, LLC
09.2015 - 04.2019
Claims Adjuster Supervisor
Progressive Insurance Claims
12.2011 - 09.2015
Claims Adjuster
Progressive Insurance Company
07.2006 - 12.2011
Staff Accountant
Dunn, Jeffries, Hering & Wong, LLC
01.2003 - 07.2006
Bachelor of Science - Accounting
Fresno Pacific University
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