Richard Giganti
Bethpage
Summary
Dynamic plumbing professional with a proven track record at 718 Sewer and Drain, excelling in high-quality installations and emergency repairs. Skilled in piping installation and drainage systems repair, I deliver exceptional customer service while effectively coordinating with teams to ensure client satisfaction and project success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Plumber
718 Sewer and Drain
08.2016 - Current
- Consistently met deadlines while maintaining high-quality craftsmanship throughout all stages of plumbing installations, repairs, or maintenance tasks.
- Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
- Independently worked on projects, while offering process coordination and cooperation with other teams.
- Provided excellent customer service by addressing all client concerns and ensuring their satisfaction with completed work.
Security Sergeant
Jamaica Hospital Medical Center
08.2013 - 08.2016
- Served as a reliable point of contact for staff and management during times of crisis, coordinating communication and action plans effectively to mitigate negative outcomes.
- Reviewed existing emergency procedures regularly, identifying any needed updates or improvements to better align with changing environments or safety guidelines.
- Implemented new scheduling system that maximized coverage during peak hours without increasing labor costs.
- Utilized strong communication skills when liaising with other departments on matters related to safety and security planning.
- Recorded incident reports with detailed accounts of occurrences.
- Conducted regular patrols of facility to detect and deter security threats.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
Security Officer
South Nassau Community Hospital
08.2012 - 08.2013
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Education
High School Diploma -
Lynbrook High School
Lynbrook, NYSkills
- Plumbing repairs
- Piping installation
- Skilled with both hand and power tools
- Drainage systems repair
Certification
NYS Security Guard Licence
BLS Certification
Timeline
Plumber
718 Sewer and Drain
08.2016 - Current
Security Sergeant
Jamaica Hospital Medical Center
08.2013 - 08.2016
Security Officer
South Nassau Community Hospital
08.2012 - 08.2013
High School Diploma -
Lynbrook High School
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