Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Custom
Timeline
Generic

Richard Glasser

Manhattan,NY

Summary

Dynamic Sales Manager with a proven track record at Brooks Custom, excelling in client relationship management and new business development. Achieved significant market expansion through consultative selling and effective negotiation skills. Recognized for enhancing customer satisfaction and driving sales growth, while maintaining professionalism and delivering exceptional service.

Overview

38
38
years of professional experience

Work History

Sales Manager

Brooks Custom
New York, NY
01.2019 - 06.2025
  • Cultivated strong professional relationships with architects, designers, contractors and key clients to drive long-term business growth throughout the North East from Philadelphia to Boston.
  • Achieved company growth through market expansion and increased sales.
  • Managed client relationships, ensuring timely follow-ups and addressing inquiries effectively.
  • Performed sales consultations to educate clients on products and services.
  • Resolved customer complaints efficiently to enhance satisfaction levels.
  • Established new accounts while servicing existing ones, maintaining professionalism throughout.
  • Provided technical support for customers, clarifying product features and capabilities.

Various Staff Roles

Not-for-Profit Organization (Name Withheld)
South Fallsburg, NY
12.2017 - 12.2018
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Updated and maintained databases with current information.

Professional Model

Wilhelmina International, CLICK, Bella, Parts
New York, NY, USA & Abroad, New York, NY, USA & Abroad
05.1987 - 12.2017
  • Fashion, TV Commercials, Commercial Print and Hand & Body Parts Model
  • Modeled diverse clothing lines at photo shoots and live events.
  • Engaged clients to clarify brand vision and styling needs.
  • Maintained professional appearance and demeanor under pressure.
  • Participated in casting calls and auditions for modeling opportunities.
  • Developed strong relationships with photographers, stylists, and creative teams.
  • Adapted quickly to evolving styles during fashion presentations.
  • Provided feedback on fit and design to improve product development.
  • Traveled frequently for assignments domestically and internationally.

Vice President and Owner

CHEM Construction II Corp.
Forest Hills, NY
10.1998 - 03.2017

Managed bonded general contracting company for NYC and NYS projects, including schools and hospitals.

Oversaw project execution, ensuring compliance with regulations and industry standards.

Directed negotiations to secure advantageous contract terms and optimal resources.

  • Coordinated with subcontractors to align deliverables with project schedules.
  • Implemented safety protocols to maintain regulatory compliance across all sites.
  • Reviewed architectural plans to ensure accurate adherence to design specifications.
  • Tracked project timelines and budgets, achieving on-time, within-budget completions.
  • Maintained detailed records of costs while facilitating communication among stakeholders.

Education

Licensed Real Estate Agent -

NYS Real Estate
NYS
02-2013

Stage, Film, Commercial Acting - 5 Years Acting Study, Performance

Anthony Abeson
New York, NY
06-1992

High School Diploma -

Fallsburg High School
South Fallsburg
06-1984

Brown Belt / 5 Years - Okinawan Karate

Karate Dojo
Patchogue, NY
07-1977

Skills

  • Client relationship management
  • Customer service
  • Negotiation skills
  • Conflict resolution
  • Data analysis
  • Time management
  • Communication skills
  • Problem solving
  • Database management
  • Relationship building
  • Sales presentations
  • New business development
  • Cold calling
  • Sales expertise
  • Contact follow-up
  • Product knowledge
  • B2B sales strategies
  • Training and development
  • Territory management
  • Vendor management

Affiliations

  • Meditation
  • Exercise
  • Proper diet / cleansing
  • Time with family
  • Traveled to over 50+ countries

Accomplishments

  • World Record set in 1986 - I performed 3200 continuous stomach crunches in 52 minutes. Which broke the current record at the time of 3120 in 60 minutes on The Tonight Show with David Letterman.
  • Won first place trophies in 'Kata' twice at Nassau Coliseum in 1975 and 1976 with pictures in Long Island Newsday.

Custom

  • Volunteer work at not-for profit throughout my life
  • Mentored teenagers to become adults
  • Coached, trained, motivated, and inspired countless people in health, wellness, exercise, meditation.

Timeline

Sales Manager

Brooks Custom
01.2019 - 06.2025

Various Staff Roles

Not-for-Profit Organization (Name Withheld)
12.2017 - 12.2018

Vice President and Owner

CHEM Construction II Corp.
10.1998 - 03.2017

Professional Model

Wilhelmina International, CLICK, Bella, Parts
05.1987 - 12.2017

Licensed Real Estate Agent -

NYS Real Estate

Stage, Film, Commercial Acting - 5 Years Acting Study, Performance

Anthony Abeson

High School Diploma -

Fallsburg High School

Brown Belt / 5 Years - Okinawan Karate

Karate Dojo