To secure a position in a member services department that will utilize my vast skills in product sales, problem resolution, and customer service. I am enthusiastic, well-organized, highly motivated, self-starter who thrives in a work environment that allows continuous self-growth and improvement.
Overview
16
16
years of professional experience
Work History
Treatment Manager
Bionic Smile
Las Vegas, Nevada
12.2024 - Current
Managed patient treatment plans and ensured compliance with clinical protocols.
Coordinated communication between patients and dental care teams.
Scheduled appointments and maintained treatment calendars for efficiency.
Monitored patient progress and updated records in electronic health systems.
Assisted in training new staff on treatment procedures and protocols
Resolved patient inquiries and concerns with effective communication skills.
Collaborated with dental professionals to optimize treatment strategies for patients.
Treatment Coordinator
Western Dental & Orthodontics
Palm Springs, California
01.2015 - 12.2024
Successfully achieved production goals set forth by corporate, increasing office's overall revenue.
Processed patient intake information and updated medical records prior to treatment.
Established strong work network by building professional relationships with physicians and fellow employees.
Coordinated care plans for patients by collaborating closely with healthcare professionals and specialists.
Assisted patients in understanding their care plans and healthcare options.
General Merchandise Clerk
Stater Brothers
Rancho Cucamonga, California
01.2010 - 01.2015
Stocked shelves with merchandise to maintain inventory organization and availability.
Maintained cleanliness and orderliness of store displays to enhance shopping experience.
Monitored inventory levels and communicated restocking needs to management promptly.
Organized backroom area by stacking boxes neatly on pallets and labeling merchandise correctly.
Answered phones promptly in order to respond to customer inquiries or take messages for managers.
Received incoming shipments, checked for accuracy against purchase orders, and stocked inventory accordingly.
Demonstrated great teamwork skills with staff members involved in production and transport.
Education
Associate of Science - Nursing
Chaffey College
Rancho Cucamonga, CA
Skills
Patient care coordination
Electronic health records
Treatment planning
Team collaboration
Effective communication
Healthcare compliance
Written communication
Affiliations
I maintain a healthy life style with high performance exercise.