Richard Gonzalez
222 NE 25th St. Apt 805,FL
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
12
12
years of professional experience
Work History
Restaurant Front of House Manager
Caffe Milano
01.2019 - Current
- Performed cash handling activities and secured nightly bank deposits.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
- Motivated staff to perform at peak efficiency and quality.
- Developed and maintained relationships with vendors and other business partners to establish trust and build rapport.
- Managed staff schedules and maintained adequate coverage for all shifts.
Server
Caffe Milano
04.2013 - 01.2019
Education
BBA - Hospitality And Tourism Management
University of Havana
06-2010
Skills
- File Organization
- Multitasking and prioritization
- Office supply inventory control
- Verbal and written communication
- Organization skills
- Customer and client relations
- Microsoft Office Proficiency
- Cash Transactions Handling
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Restaurant Front of House Manager
Caffe Milano
01.2019 - Current
Server
Caffe Milano
04.2013 - 01.2019
BBA - Hospitality And Tourism Management
University of Havana
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