Richard Goodlette
McDonough,Georgia
Summary
Committed Warehouse leader accustomed to managing shipping and receiving operations in high-volume warehouse environments. Organized approach to monitoring materials movements with focus on safety and productivity. Performance-oriented team player with good multitasking abilities. Highly experienced with proven track record of delivering precise interpretations and translations between English and other languages. In-depth understanding of cultural nuances to effectively bridge communication. Dedicated to accuracy and reliability. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
27
27
years of professional experience
Work History
Inventory Auditor
DHL Supply Chain
07.2019 - Current
- Reduced discrepancies in inventory records by maintaining thorough documentation and promptly addressing identified issues.
- Counted all physical inventory and generated department audit reports.
- Enhanced overall warehouse efficiency with meticulous organization and proper storage of items.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Demonstrated versatility by assisting with other warehouse duties when needed, including manual lifting and inventory auditing.
Crater/Packer
Southern States LLC
12.2017 - 07.2019
- Load LTL freight consisting of fully protected switch gear on trailers for shipping.
- Completed high-volume packing assignments quickly while maintaining strict quality standards.
- Supported quality control efforts by inspecting products for defects before packaging.
- Reduced product damage rates by carefully handling items during the packing process.
- Kept accurate records of packed items, updating tracking systems as needed for easy reference later on in the process.
- Collaborated with team members to ensure timely completion of daily packing tasks.
- Increased customer satisfaction with properly packaged items, ensuring secure delivery and minimal returns.
- Operated various types of equipment, including pallet jacks and hand trucks, to move items efficiently around the warehouse.
- Trained new Packer Associates on proper techniques and protocols within the workplace, fostering a collaborative environment for continued growth.
Freight Handler
Swan Logistics
04.2015 - 11.2017
- Operate clamp, stand-up forklift, reach truck and order picker.
- Loaded and unloaded trucks.
- Inspected freight for any damage or faults prior to loading.
- Collaborated closely with team members to complete tasks quickly and efficiently, boosting overall productivity.
- Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
- Utilized proper lifting techniques to facilitate safe and efficient handling of freight.
- Packed items to meet shipping requirements.
- Sorted and organized packages to make deliveries to correct address.
- Improved loading times for outbound trucks by employing optimal stacking techniques and maximizing available space.
Foreman
Chicago Bridge & Iron
04.2013 - 02.2014
- Nuclear construction site, Jenkinsville, SC
- Supervise the second shift custodial crew, most lauded crew of their craft! Safety compliance inspections of crew and equipment
- Spot site safety monitoring Order/procure inventory of chemicals and equipment
- Store materiel per MSDS mandates
- Post MSDS for personnel access
- Evaluate crew performance quarterly.; discipline crew when appropriate
- Assigned crew work areas
- Pay roll.
Call Center Tech Rep
09.2008 - 01.2009
- Manage calls
- Troubleshoot customer’s computers, printers, and warranted small appliance items for Office Depot
- Mediate disputes related to warranty contract
- Escalate call per protocol when appropriate.
BIA Fully Accredited Representative/Immigration Paralegal
Cathloic Charities Diocese Alb
05.1997 - 01.2007
- Interview clients
- Analyze client history
- Research immigration statutes
- Determine relevant relief
- Prepare applications for immigration benefits
- Represent clients in Immigration Court and at interviews with CIS officers
- Respond to Citizenship and Immigration Services (CIS) and the Department of State (DOS) to follow-up with official RFE’s and case status
- Prepare and deliver community seminars in Spanish regarding immigration law provisions and changes
- Participate in several radio programs to outreach within the Hispanic immigrant community
- Translate/ interpret in Immigration Court and CIS interviews
- Translate documents (Spanish/ Portuguese to English).
Education
B.A. - Psychology
University of Puerto Rico
A.A. - Social Sciences
Regional College of Bayamon
Skills
- Microsoft Excel proficiency
- Native Spanish fluency
- Auditing Techniques
- Accuracy and Precision
- Understanding of accounting practices
- Inventory auditing experience
- Strong computational skills
- Strong mathematics skills
- Forklift Operator Certification
- Client Communication
- Advanced English
- Customer service expertise
Military Service
UNITED STATES NAVY, 05/1984, 08/1986, Received eight week training in Submarine School; progressed to Strategic Weapons Systems Electronics A School for 26 weeks in basic electronics as applied to certain navigational aids, radio equipment and computer troubleshooting fundamentals; continued with advanced Missile Technician C School, learning proper procedure for installation and storage of Flight Control Electronics Package, IMU, GEA and sundry elements; acquired knowledge in troubleshooting MTRE, which entailed signal flow tracing to obtain circuit board malfunction and replacement of defective board.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Inventory Auditor
DHL Supply Chain
07.2019 - Current
Crater/Packer
Southern States LLC
12.2017 - 07.2019
Freight Handler
Swan Logistics
04.2015 - 11.2017
Foreman
Chicago Bridge & Iron
04.2013 - 02.2014
Call Center Tech Rep
09.2008 - 01.2009
BIA Fully Accredited Representative/Immigration Paralegal
Cathloic Charities Diocese Alb
05.1997 - 01.2007
B.A. - Psychology
University of Puerto Rico
A.A. - Social Sciences
Regional College of Bayamon
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