Summary
Overview
Work History
Education
Skills
Timeline
Generic

Richard Goodman

Fairfield OHIO,Ohio

Summary

Dynamic professional with extensive experience as an Underwriter at BYRIDER Finance, skilled in risk assessment and data analysis. Proven track record of enhancing customer satisfaction through effective communication and compliance documentation. Adept at fostering team collaboration and driving profitability through strategic financial management and operational efficiency.

Overview

18
18
years of professional experience

Work History

Underwriter

BYRIDER Finance
09.2016 - 01.2024
  • Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.
  • Documented underwriting decisions and provided evidence of compliance with applicable regulations.
  • Provided excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.
  • Made approval and denial recommendations by determining accurate risk levels.

Store Manager

Rent A Center
06.2006 - 05.2016
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.

Education

College Prep -

Garfield Senior High School
Hamilton, OH
06.1976

Skills

  • Underwriting guidelines
  • Analyzing data
  • Documentation review
  • Risk assessment

Timeline

Underwriter

BYRIDER Finance
09.2016 - 01.2024

Store Manager

Rent A Center
06.2006 - 05.2016

College Prep -

Garfield Senior High School
Richard Goodman