Richard Graham
Brookpark,OH
Summary
Proven security professional with a solid background in law enforcement and security management, notably at University Hospitals. Excelled in crisis intervention, leveraging strong communication and critical thinking skills to de-escalate situations effectively. Achieved significant improvements in workplace safety and security protocols, demonstrating unwavering integrity and a commitment to public safety.
Offering strong sense of duty and passion for public service, eager to develop in law enforcement environment. Brings solid understanding of community safety principles and emergency response techniques, coupled with strong problem-solving and communication abilities. Ready to use and develop new skills in Police Officer role.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Patrol Officer
University Hospitals
08.2023 - Current
- Investigate incidents and crimes, collected evidence, and recorded witness statements.
- Prepared detailed reports documenting daily patrols, incidents encountered, and actions taken during shifts.
- Handle crisis situations effectively by utilizing strong communication skills, de-escalation techniques, and sound judgment under pressure.
- Patrol designated areas in patrol vehicle and on foot to identify security and safety issues.
- Participate in specialized training sessions to enhance skills in areas such as firearms proficiency, self-defense tactics, and crisis intervention techniques.
- Coordinate with other law enforcement agencies during joint operations or investigations to ensure efficient communication and teamwork.
- Respond to emergency calls, providing timely assistance and reducing incident escalation.
- Train new officers, sharing best practices and improving departmental efficiency.
- Monitor CCTV cameras and alarm systems for security breaches.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Auxiliary Police Officer
Garfield Heights Police Department
09.2023 - Current
- Provided backup support for police officers on duty, increasing their efficiency in responding to emergencies.
- Adhered strictly to department policies and procedures when carrying out assigned duties, maintaining a high level of professionalism and integrity at all times.
- Enhanced public safety by conducting regular foot patrols and maintaining vigilance for any suspicious activities.
- Facilitated communication between the police department and the community through participation in outreach programs and public meetings.
- Ensured the safety and well-being of citizens by providing assistance, information, and direction to those in need during public events or emergencies.
- Collaborated with fellow auxiliary officers to execute successful neighborhood watch programs, improving overall safety levels in the area.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Checked vehicle equipment for proper functioning prior to use.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Monitored criminal activity in community to identify suspicious activity.
Security Guard
J8 Security
10.2022 - 08.2023
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Provided assistance with morgue care and documentation.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
Machine Operator
All Foils Inc
03.2016 - 10.2022
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
- Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
- Ensured product consistency, closely monitoring machine outputs and making necessary adjustments.
Night Shift Manager
Quiznos Subs
06.2009 - 01.2018
- Prepared materials for following shift.
- Ran nightly reports closing out various accounts and detailing daily activities.
- Achieved consistent compliance with company standards, adhering to local regulations governing nighttime business operations.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Assessed employee training requirements, developing tailored programs for enhancing skills and knowledge on specific job functions.
- Improved employee productivity by implementing efficient work schedules and task delegation.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Monitored financial transactions, ensuring accuracy in cash handling and reporting procedures.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
- Managed conflict resolution among staff members, promoting a harmonious working environment conducive to peak performance levels.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Reverse Logistics Specialist
Target
10.2010 - 03.2016
- Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
- Coordinated with quality assurance teams to identify trends in product defects and facilitated corrective actions with manufacturers.
- Monitored inventory levels of returned products, ensuring adequate stock for resale or redistribution while minimizing excess storage costs.
- Assessed risks associated with reverse logistics operations, developing contingency plans that ensured business continuity during unforeseen events or disruptions in supply chains.
- Improved warehouse efficiency through meticulous organization of returned products and prompt redistribution to appropriate channels.
- Expedited order processing times by effectively managing high volumes of returned merchandise during peak seasons.
- Coordinated shipments and tracked progress to facilitate timely delivery.
Education
John Marshal Highschool
Cleveland, OHHigh School Diploma -
Cuyahoga Community College
Cleveland, OH07-2019
Ohio Peace Officer Trainning Commission -
Cuyahoga Community College
Cleveland, OH05-2019
Skills
- Integrity and honesty
- Security camera monitoring
- Stress tolerance
- Patrolling
- Employee motivation
- Self-defense tactics
- Workplace safety
- Incident documentation
- Crime prevention
- Emergency awareness
- Security protocols
- Firearms proficiency
- Critical thinking
- Public safety awareness
- De-escalation techniques
- Event security
Certification
- National Response Framework IS-800.D. FEMA
- An Introduction to Hazardous Materials IS-5.A. FEMA
- Introduction to Incident Command System ICS-100.C. FEMA
- Basic Incident Command System for Initial Response ICS-200.C. FEMA
- National Incident Management System (NIMS) Introduction Course IS-700.B. (FEMA).
- First Aid Certification - American Red Cross or American Heart Association.
- CPR/AED Certification
- Axon Taser Training X-26P
- Stop the Bleed
- Active Shooter Media Management
- Active Shooter Response Protocols
- Active Shooter Scene and Response Management
- Basic Crime Scene Reconstruction
- Basic Crime Scene Safety
- Basic Death Investigations
- Evidence Packaging
- Evidence Management and Storage
- Weapon Retention
Timeline
Auxiliary Police Officer
Garfield Heights Police Department
09.2023 - Current
Patrol Officer
University Hospitals
08.2023 - Current
Security Guard
J8 Security
10.2022 - 08.2023
Machine Operator
All Foils Inc
03.2016 - 10.2022
Reverse Logistics Specialist
Target
10.2010 - 03.2016
Night Shift Manager
Quiznos Subs
06.2009 - 01.2018
John Marshal Highschool
High School Diploma -
Cuyahoga Community College
Ohio Peace Officer Trainning Commission -
Cuyahoga Community College
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