Richard Gravely 3rd

• Increased customer satisfaction by providing high-quality services and timely communication.
• Managed daily operations for optimal efficiency.
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
• Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
• Developed comprehensive training programs for employees to enhance skills and improve productivity.
• Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
• Improved safety standards by regularly reviewing protocols and implementing necessary updates.
• Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
• Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
• Managed day-to-day business operations.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
• Assessed income and expenses and adapted plans to improve profit levels.
• Consulted with customers to assess needs and propose optimal solutions.
• Developed business plan, processes and procedures to provide superior painting and remodeling services to customers.
• Trained and motivated employees to perform daily business functions.
• Kept all building areas and equipment functional and well-organized to promote business performance.
• Prepared annual budgets with controls to prevent overages.
• Performed statistical analyses to gather data for operational and forecast team needs.
• Crafted engaging sales copy and eye-catching graphics for inventive client presentations.
• Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
• Operated with safety and skill to avoid accidents and delays.
• Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
• Dropped and hooked trailers and changed configuration of equipment.
• Interacted well with customers to build connections and nurture relationships.
• Trained new employees on proper protocols and customer service standards.
• Trained and guided team members to maintain high productivity and performance metrics.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Assisted in recruiting, hiring and training of team members.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
• Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
• Provided high quality painting / remodeling services to every customer
• Paint by brush, roller, sponges, and by sprayer
• Roof repair
• interior /exterior wall demolition and construction of new walls
• Hanging sheetrock
• Finishing sheetrock [ including patch work ]
• Lite Plumbing, kitchen sinks, bathroom sinks, toilets, and tubs
• Some electrical experience, installing recepticals and plugins, interior/ exterior lights and light fixtures
• Installed wood flooring, and ceramic and marble tile, some rock
• Insulated walls, ceilings, floors, and attics

• Increased warehouse efficiency by implementing a new forklift operating system and training staff.
• Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
• Reduced product damage by performing routine forklift maintenance and safety checks.
• Maintained an organized warehouse by systematically arranging products using a forklift according to company guidelines.
• Assisted in inventory management through accurate record-keeping of forklift operations and stock movement.
• Contributed to the reduction of workplace accidents by adhering to strict safety protocols during all forklift operations.
• Optimized warehouse space utilization by effectively stacking pallets using a forklift, maximizing storage capacity without sacrificing accessibility or safety.
• Expedited shipment processes by accurately pulling orders from inventory shelves using a forklift following pick tickets specifications.
• Assisted with periodic physical inventory counts, ensuring accuracy and integrity in stock records through meticulous tracking of items moved via the use of a warehouse forklifter.
• Safeguarded quality of products stored in the warehouse by ensuring proper stacking techniques and adherence to weight restrictions while operating a forklift.
• Kept up-to-date on company policies and procedures relating to forklift operations through continuous training sessions and self-directed learning.
• Fostered positive working relationships with colleagues and supervisors, promoting teamwork and collaboration within the warehouse environment while executing daily forklift tasks.
• Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
• Unloaded and stacked materials by raising and lowering lifting devices.
• Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
• Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
• Packed items into appropriate containers for shipment.
• Verified functionality of forklifts through performance of preventive maintenance and effective troubleshooting of malfunctions.
• Turned in paperwork outlining orders for inspection before loading, marking load tickets for out of stock items, withholding or completing orders as necessary and inspecting trucks before departure.
• Manually counted Number of picked and packaged orders for any loss.
• Operated forklift in compliance with OSHA guidelines and organizational policies.
• Operated equipment safely and efficiently to prevent damage to items and avoid injuries.

• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Worked effectively in fast-paced environments.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Excellent communication skills, both verbal and written.
• Passionate about learning and committed to continual improvement.
• Proved successful working within tight deadlines and a fast-paced environment.
• Organized and detail-oriented with a strong work ethic.
• Strengthened communication skills through regular interactions with others.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Paid attention to detail while completing assignments.
• Worked flexible hours across night, weekend and holiday shifts.

Responsible for labeling, boxing, and shipping products. Also, checked product for any defects, and/or imperfections.

• Reduced downtime by maintaining equipment, performing regular inspections, and promptly addressing issues.
• Collaborated with team members to meet daily quotas and improve overall productivity on the line.
• Increased output by implementing effective time management techniques and prioritizing high-demand tasks.
• Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
• Streamlined communication between departments, resolving issues quickly to keep production on schedule.
• Demonstrated flexibility in adjusting work hours or tasks according to fluctuating production needs or emergencies.
• Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.
• Ensured seamless transitions between shifts by effectively communicating progress updates with incoming colleagues.
• Used equipment properly to avoid workplace hazards or injuries.
• Assisted quality assurance by inspecting items and removing defective parts.
• Assembled and installed products on production lines according to established guidelines.
• Inspected final products to assess compliance with quality standards and established tolerances.
• Supported production needs by performing routine tasks using standard procedures and equipment.
• Inspected and adjusted work performed to meet expectations.
• Took on additional shifts during peak work periods to keep projects on schedule.
• Volunteered for additional assignments during peak work periods to keep tasks on schedule.
• Supported current production needs by moving items between equipment, conveyors, and staging areas.
• Maintained machinery to prevent overloads and avoid malfunctions.
• Monitored machinery to identify concerns, make corrections, or report complex problems.
• Trained new employees on production line machinery for maximum output and safety.
• Maintained organized work area by cleaning and removing hazards.
• Made sure that products were produced on time and are of good quality.
• Met production targets and tight deadlines by collaborating closely with team members.
• Organized and prepared workstations and materials needed for operations to maximize productivity.
• Inspected finished products for quality and adherence to customer specifications.
• Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
• Inspected products and machines to maintain quality and efficiency.
• Assembled products according to changing daily work orders and specific customer needs.
• Adjusted machines to increase productivity for runs.
• Examined incoming materials and compared to documentation for accuracy and quality.
• Performed general equipment maintenance and repair to minimize downtime.
• Reduced material waste by closely monitoring raw materials during the injection molding process.
• Maintained high product quality with thorough inspections and routine maintenance of injection molding machines.
• Performed routine maintenance on injection molding machines, prolonging equipment life and minimizing downtime due to malfunctions.
• Supported training initiatives for new operators, sharing knowledge on proper machine handling techniques and operational guidelines.
• Consistently met or exceeded production targets by efficiently operating plastic injection molding machines according to established procedures.
• Minimized defects in finished products through close attention to detail during the molding process and prompt identification of potential issues.