Leading brands to market success through innovative product development, optimized pricing, and efficient logistics.
Overview
10
10
years of professional experience
1
1
Certification
Work History
E-commerce & New Product Development Specialist
Richard’s expertise extends into human and pet food e-commerce solutions on Amazon and Shopify, as well as comprehensive product development: Amazon & Shopify Growth: Created tailored strategies for market presence on Amazon and Shopify, emphasizing brand identity, scalability, and consumer engagement
Product Formulation & Nutritional Content: Consulted on developing pet and human food products targeting specific health needs, ensuring nutritional compliance and market fit
Add-On Products & Cross-Promotion: Increased average order value by introducing shelf-stable add-ons, balancing packaging needs with logistical challenges.
Pet Food Industry Consultant
Various Clients
01.2015 - Current
Richard Gray has worked with prominent pet food brands, including Just Food For Dogs, The Farmer's Dog, Pet Plate, and Via, specializing in strategic growth, product expansion, and operational efficiency
Expansion & Cost Management: Directed the kitchen expansion for clients, scaling production up to 500,000 lbs./month by coordinating with contractors, co-manufacturers, and senior leadership to optimize configurations and manage associated costs
Pricing & Packaging Strategy: Guided pricing for both consumer and Amazon sales, balancing unit fulfillment costs with consumer packaging preferences
Expertly crafted competitive pricing strategies for new and established brands
Customer Acquisition & ROAS: Developed advertising budgets and tracked ROAS, aligning marketing spend with consumer behaviors and market dynamics as pet food demand matured
Supply Chain Optimization: Leveraged industry relationships to secure reliable 3PLs and co-manufacturers, overseeing RFP processes, pricing analysis, and supply chain management for frozen and fresh pet food products
Product Line Management: Advised on product extensions, trend analysis, and Amazon sales data to create competitive product offerings, utilizing industry knowledge to meet consumer preferences
Logistics & Pack-Out SOPs: Designed proprietary pack-out guides tailored to seasonal dry ice needs and transit times, ensuring product quality and reducing waste in packaging solutions
KPI Analysis & Cohort Tracking: Monitored acquisition costs, churn, and lifetime value metrics by customer segments to provide insights into product success and retention.
Education
Bachelor of Science - Finance-marketing
Boston University
Boston, MA
06-1976
Skills
Marketing strategy
Competitive Analysis
Manufacturing expertise
Vendor negotiation
Brand positioning
Sales Forecasting
Personal Information
Title: Strategic Consultant | Direct-to-Consumer & Pet Food Industry Expert
Premix Formulations & Supplements: Extensive experience in developing supplement blends and enhancing palatability, ensuring competitive nutritional positioning.
Commercialization Expertise: Skilled in taking new products from concept to market, optimizing cost of goods (COG) and ingredient quality for a competitive advantage.
Strategic Partnering: Worked with co-packers and ingredient suppliers to streamline production for various batch sizes, aligning operational needs with market demand.
Certification
Certified [Job Title], [Company Name] - [Timeframe] Electronic Retailing Associaiton and Diect Marketing Association