Richard Green
Winston-Salem
Summary
Dynamic and self-motivated professional with a friendly, positive attitude, Proven problem-solver and effective team player, skilled in customer service and operational efficiency. Achieved increased team productivity through strategic delegation and training.
Overview
41
41
years of professional experience
Work History
Hskp
Baptist Memorial Hospital
08.2016 - 07.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Printing Press Operator
Olympic Packaging
04.2002 - 11.2014
- Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
- Set up and operated printing press machines.
- Demonstrated strong problem-solving abilities, quickly identifying and resolving issues that arose during production runs.
- Streamlined production processes for faster turnaround times by implementing new workflow strategies.
HSKP
Embassy Suites
04.1995 - 09.2002
Laundry Supervisor
Grayland Vacation Rentals
03.1991 - 08.1995
- Developed comprehensive training program for new hires, resulting in faster integration into the team.
- Analyzed daily workload requirements and adjusted staffing levels accordingly leading to maximized efficiency.
- Ensured all employees adhered strictly to company policies regarding health, safety and hygiene standards within the workplace.
- Increased team productivity through effective delegation and supervision of tasks.
- Improved laundry efficiency by implementing new sorting and folding techniques.
- Implemented inventory management system to ensure adequate supply of cleaning materials and equipment.
- Reduced turnaround time for laundry orders with streamlined processes.
- Boosted employee morale by fostering a positive work environment conducive to open communication and teamwork.
- Enhanced customer satisfaction by consistently delivering clean and well-folded linens on time.
- Mentored new employees in proper laundry procedures, leading to increased overall performance levels.
- Performed routine maintenance checks on laundry equipment, minimizing downtime due to malfunctions or repairs needed.
- Coordinated efficient pick-up and delivery services for off-site clients, improving overall customer experience.
- Addressed customer concerns promptly, ensuring high levels of client satisfaction and repeat business.
- Conducted regular inspections of laundry facilities, ensuring cleanliness and compliance with safety regulations.
- Managed budget effectively, reducing operational costs while maintaining quality service standards.
- Collaborated with housekeeping team to coordinate linen supply for guest rooms and public areas.
- Managed laundry sorting, washing, drying, and ironing.
- Increased employee performance through effective supervision and training.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Communicated repair needs to maintenance staff.
- Placed orders for housekeeping supplies and guest toiletries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Evaluated employee performance and developed improvement plans.
- Trained and mentored new staff on cleaning and safety protocols.
- Coordinated with outside vendors to provide supplies and equipment for staff.
- Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
- Established and enforced safety protocols and guidelines for staff.
- Monitored staff performance and provided feedback to drive productivity.
- Collaborated with management to develop long-term strategies for housekeeping and janitorial department.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Developed and implemented staff recognition programs to motivate and reward employees.
- Evaluated employee performance and recommended promotions, transfers and dismissals.
- Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
- Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
Front Grill
Wendys Restaurant
08.1983 - 07.1986
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
High School Diploma -
North Forsyth
Winston-Salem, NC06-1983
Skills
- Maintenance wax floors clean rooms
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Hskp
Baptist Memorial Hospital
08.2016 - 07.2024
Printing Press Operator
Olympic Packaging
04.2002 - 11.2014
HSKP
Embassy Suites
04.1995 - 09.2002
Laundry Supervisor
Grayland Vacation Rentals
03.1991 - 08.1995
Front Grill
Wendys Restaurant
08.1983 - 07.1986
High School Diploma -
North Forsyth
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