Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Richard Griego Fernandez

Summary

Seasoned Operations Manager and talented leader with 2 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

8
8
years of professional experience

Work History

Package Handler Trainer

FedEx Ground
03.2020 - Current
  • Reduced workplace injuries with thorough safety training and regular reinforcement of safe work practices.
  • Increased employee retention, providing consistent feedback and constructive criticism during one-on-one coaching sessions.
  • Facilitated hands-on training sessions to ensure all package handlers understood proper techniques and equipment usage.
  • Collaborated with team members to achieve daily goals and meet company objectives.
  • Proved successful working within tight deadlines and a fast-paced environment.

Package Handler

FedEx Ground
06.2019 - Current
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Contributed to increased productivity by working effectively in high-pressure situations.
  • Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.

Operations Manager

FedEx Ground
09.2021 - 11.2022
  • Reduced turnaround time for project completion through effective resource allocation and team management.
  • Responsible for package handlers loading trucks in the most efficient way possible.
  • Building relationships with all package handlers to ensure that we are successful, but also making sure we are following all of FedEx policies and procedures.
  • Responsible for attendance, schedules ect
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.

Shift Leader

KFC
01.2016 - 06.2019

·Responsibilities

open and close store following company procedure.

Inventory control. Ordering and receiving product

  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Improved team productivity by implementing efficient scheduling and task delegation methods.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.

Education

GED -

Brighton High School
Brighton, CO

Skills

  • Decision-Making
  • Negotiation
  • Quality Assurance Controls
  • Inventory Control
  • Work Flow Planning
  • Schedule Oversight
  • Problem-Solving
  • Team Leadership
  • Warehouse Operations
  • Employee Motivation
  • Delegation
  • Operations Management
  • Organizational Management

Accomplishments

    operations manager of the month June 2022

    operations manager of the month March 2022


Timeline

Operations Manager

FedEx Ground
09.2021 - 11.2022

Package Handler Trainer

FedEx Ground
03.2020 - Current

Package Handler

FedEx Ground
06.2019 - Current

Shift Leader

KFC
01.2016 - 06.2019

GED -

Brighton High School
Richard Griego Fernandez