Richard Guasp

• Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
• Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
• Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
• Improved business processes by analyzing current practices and recommending optimization strategies.
• Optimized workflow processes to enhance overall productivity and achieve operational excellence.
• Interacted with internal customers to understand business needs and translate into requirements and project scope.
• Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.

• Coordinated cross-functional teams to complete high-priority projects on time and within budget.
• Served as a liaison between departments to promote collaboration in achieving shared objectives.
• Ensured regulatory compliance, staying updated on industry laws, regulations, and best practices.
• Streamlined business operations by implementing efficient processes and procedures.

reported performance management metrics