Richard Guzman
Yosemite Valley,CA
Summary
A proven Bartender with a track record of enhancing customer satisfaction and maximizing sales in Yosemite National Park. Knowledgeable in drink preparation and liquor knowledge. Years of experience in a National Park, coupled with multitasking and customer service skills during multiple high peak seasons. First aid certified and successfully trained new staff, contributing to a talented team, and consistently upheld responsible alcohol service standards.
Overview
7
7
years of professional experience
Work History
Bartender
Aramark
02.2018 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
Sous Chef
Aramark
09.2017 - 02.2018
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Acted as head chef when required to maintain continuity of service and quality.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Planned and directed high-volume food preparation in fast-paced environment.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
Education
Associate of Applied Science - Physics
Merced Community
05.2024
High School Diploma -
Sacred Heart Catholic High School
La Verne, CA05.2010
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Responsible Alcohol Service
- Drink Preparation Techniques
- Classic cocktails
Timeline
Bartender
Aramark
02.2018 - Current
Sous Chef
Aramark
09.2017 - 02.2018
Associate of Applied Science - Physics
Merced Community
High School Diploma -
Sacred Heart Catholic High School
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