Richard Hall
Loganville,GA
Summary
Focused and safety-conscious Driver with a history of delivering dairy products. Top team member with strong stats and delivery performance. Observant at all times to avoid accidents or incidents.
Overview
20
20
years of professional experience
Work History
Route Driver
Borden Dairy
03.2017 - Current
- Received, counted, and inspected inventory for delivery.
- Maintained records of mileage, oil, gas, and expenses for reimbursements.
- Inspected and loaded delivery trucks and picked up customer returns.
- Planned daily rounds to determine most efficient way to distribute product.
- Processed payments, made change, and provided receipts.
- Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
- Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
- Implemented policies and procedures across warehouse and shipping platforms.
Route Driver
Blue Bell Creameries
03.2016 - 03.2017
- Immediately addressed problems with customers to promote speedy resolution.
- Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
- Delivered orders to customers to drive full satisfaction.
- Communicated regularly with dispatcher for delivery route details and changes.
- Completed daily pre- and post-trip vehicle inspections.
- Operated delivery vehicles safely and efficiently.
- Assisted with sorting and organizing stockroom items.
Route Driver
Mayfield Dairy Farms
06.2006 - 03.2016
- Planned daily rounds to determine most efficient way to distribute milk and ice cream.
- Completed daily pre- and post-trip vehicle inspections.
- Maintained positive relationships with customers to promote continued business opportunities.
- Assisted with sorting and organizing stockroom items.
- Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
- Processed payments, made changes, and provided receipts.
- Processed customer payments and kept accurate financial records.
Grocery Stocker
Publix
01.2004 - 10.2009
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
Education
High School Diploma -
Wheeler High School
Marietta, GA05.2004
Skills
- Box Truck Driver-Class B (CDL)
- Class A (CDL Permit)
- GPS and Route Planning
- Product Sales
- Excellent Customer Service
- Product Rotation
- Delivery Management
- Vehicle Maintenance
- Order Picking and Processing
Timeline
Route Driver
Borden Dairy
03.2017 - Current
Route Driver
Blue Bell Creameries
03.2016 - 03.2017
Route Driver
Mayfield Dairy Farms
06.2006 - 03.2016
Grocery Stocker
Publix
01.2004 - 10.2009
High School Diploma -
Wheeler High School
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