Summary
Overview
Work History
Skills
Timeline
Generic

Richard Hall

17392 E Lake Ln, Aurora,CO

Summary

A position as a manager of engineer or customer service representative with a commercial airline-training center or manufacturer.

A career track spanning over forty years in management, engineering, and maintenance of commercial and military aerospace programs. Major strengths include program management, avionics systems integration, avionics systems development, avionics systems design, and aircraft maintenance. A demonstrated track record in providing a visionary outlook and technical foundation in any product development setting, the knowledge and ability to create leading edge technological solutions for aerospace research and development projects. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

41
41
years of professional experience

Work History

Senior Staff Engineering

United Airlines
01.2007 - Current
  • Responsible for maintenance, modification, and troubleshooting of training devices, including flight simulators, that United Airlines pilots and crews use for training
  • Develop software, prepare design drawings, and provide technical support to resolve problems
  • Work as part of a focused team that interacts with fleet customers and other departments to ensure the quality of training devices.
  • We have developed innovative solutions for complex engineering problems, resulting in increased product reliability.
  • It improved system efficiency by optimizing software and implementing performance monitoring tools.

Manager Simulator Engineer

United Airlines
07.2012 - 12.2015
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

Manager Simulator Engineering

Aero Service
01.2005 - 01.2007
  • Responsible for performing simulator software/hardware modifications/upgrades
  • Assist the project management team by supporting new simulator acquisitions, existing simulator modifications, re-locations and retrofits and/or proposals assigned
  • Assist in developing technical proposals for simulator modifications/ upgrades
  • Design, develop, install and integrate software/ hardware avionics, flight, aerodynamic, engine and other simulator modifications/ upgrades
  • Recommend simulator modifications as required to maintain high quality training devices
  • Assess simulator quality prior to new acquisitions/ relocations
  • Program manages and or participates in simulator modifications as required.

Senior Field Service Engineer

Alteon
01.1999 - 01.2005
  • Responsible for support Boeings fleet of simulator spanning four Continents, resolving difficult simulator software/hardware discrepancies, and assisting in simulator modifications/upgrades on all simulators within the Alteon Training LLC
  • Fleet
  • Troubleshoot and resolve software and/or hardware discrepancies as requested by the training center managers
  • Support emergency simulator repair
  • Conduct maintenance training for training center personnel as required
  • Maintain regular communication with the Field Service Engineering Manager and assigned Training Centers
  • Produce and maintain reliable software/hardware configuration control
  • Monitor and expedite solutions to problems that may affect the schedule
  • Maintain good rapport with the customer and vendor personnel
  • Assist Training Centers in supporting pilot evaluation, customer acceptance testing and regulatory acceptance testing as required.

Staff Technician

FlightSafety International
01.1991 - 01.1999
  • Responsible for software maintenance and assisting in modifications/upgrades
  • Focal point for all simulator (software/hardware) related matters on the project after ready for training including providing software integration support, as well as, assisting with on-site resolution of software problems
  • Essential duties include troubleshooting training center discrepancies, recommend fixes in-house or by suppliers and estimating time of repair, assist in discrepancy clearance.

Project Specialist

Eastern Airlines
01.1989 - 01.1991
  • Perform software and hardware modifications
  • Update source code using FORTRAN-77, SEL/Encore assembler, C, C++ and GP4 code
  • Provide upgrades to simulator software packages including navigational, motion, and flight test guide drivers
  • Design and implement software/hardware applications to provide realistic flight training environment
  • Assist maintenance technicians in order to solve complex system malfunctions, devise maintenance schedules, and testing techniques
  • Upgrade newly acquired simulators devices to meet Eastern aircraft configuration and FAA certification
  • Perform FAA semi-annual certification inspections
  • Maintain maintenance documentation
  • Interface with flight crews, vendors and FAA personnel.

Flight Simulator Technician A

Boeing Aerospace Operations
01.1987 - 01.1989
  • Performed work during the research and design phases of the B-1B full flight simulator
  • Perform required tasks to inspect, install, troubleshoot, maintain, repair, modify, and operate training devices
  • Understand all aspects of training devices
  • Able to solve complex logic problems, devise maintenance and testing techniques, determine repair methods, diagnose complex system problems
  • Have board technical knowledge of various technologies including computer diagnostics, aerodynamics, pneumatics and instrumentation all to maintain devices at a fully operational status level at all times
  • Guide, direct and assist lower grade technicians
  • Interface with engineering, flight crews and customer personnel.

Digital Flight Simulator Technician

United States Air Force
01.1983 - 01.1987
  • Perform preventive maintenance on digital flight simulators and associated hardware including all aspects, operation, maintenance and inspection
  • Isolate, troubleshoot and correct malfunctions and data errors using data flow, logic, block diagrams and program listings, logic equations, and common, special purpose test equipment
  • Use diagnostic process to verify proper operation
  • Program navigational databases; verify proper simulation of trainers such as aerodynamic performance and simulated malfunctions.

Skills

  • Operations Management
  • Business Administration
  • Performance Management
  • Expense Tracking
  • Policy Implementation
  • Strategic Planning
  • Staff Development
  • Complex Problem-Solving

Timeline

Manager Simulator Engineer

United Airlines
07.2012 - 12.2015

Senior Staff Engineering

United Airlines
01.2007 - Current

Manager Simulator Engineering

Aero Service
01.2005 - 01.2007

Senior Field Service Engineer

Alteon
01.1999 - 01.2005

Staff Technician

FlightSafety International
01.1991 - 01.1999

Project Specialist

Eastern Airlines
01.1989 - 01.1991

Flight Simulator Technician A

Boeing Aerospace Operations
01.1987 - 01.1989

Digital Flight Simulator Technician

United States Air Force
01.1983 - 01.1987

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Richard Hall