Richard Harrison
Frisco,TX
Summary
Dynamic sales associate with extensive experience at NFM, skilled in building customer relationships and enhancing satisfaction. Proven ability in inventory management and proficient in American Sign Language. Strong problem-solving skills and a track record of training teams to achieve operational excellence and drive sales initiatives.
Overview
28
28
years of professional experience
Work History
Flooring Sales Associate
NFM, Nebraska Furniture Mart
The Colony, TX
01.2015 - Current
- Collaborated with team members to maintain store presentation standards and visual merchandising.
- Participated in training sessions to develop product knowledge and improve sales techniques.
- Built relationships with customers to encourage repeat business
- Assisted customers in selecting flooring options based on style and budget preferences.
- Maintained product knowledge to provide accurate information on materials and installation processes.
Furniture Sales Associate
NFM, Nebraska Furniture Mart
Kansas City, KS
03.2011 - 01.2015
- Managed inventory levels, ensuring stock accuracy and availability for customer
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Demonstrated product features and benefits to enhance customer understanding and satisfaction.
- Kept abreast of latest trends in furniture design, providing customers with current and relevant advice.
Security Supervisor
Aladdin Hotel
Kansas City, MO
04.2007 - 08.2011
- Supervised daily security operations to ensure guest and staff safety.
- Implemented training programs for new security personnel, enhancing team effectiveness.
- Conducted regular risk assessments to identify vulnerabilities and improve response strategies.
- Collaborated with local law enforcement to address security concerns and enhance community relations.
- Developed incident reporting procedures, ensuring compliance with hotel policies and regulations.
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Participated in the hiring process for new security personnel, conducting interviews and evaluating candidate qualifications to build an effective team.
Security Officer
Kessinger / Hunter
Kansas City, MO
01.2005 - 08.2007
- Monitored surveillance systems to ensure safety and security of facilities.
- Conducted regular patrols to deter potential security breaches and ensure compliance with protocols.
- Responded promptly to incidents, ensuring appropriate documentation and incident reporting.
- Assisted in training new security personnel on company policies and emergency procedures.
US Marine
USMC Camp Pendleton
San Diego, CA
03.1998 - 03.2002
- Platoon Sergeant for headquarters platoon
- Embark NCO/Intel NCO
- Led training programs to enhance operational readiness and team cohesion.
- Coordinated logistical support for mission planning and execution.
- Managed equipment maintenance, ensuring optimal performance during deployments.
- Conducted risk assessments to improve safety protocols across units.
Education
High School Diploma -
Park Hill High School
Kansas City, MO05.1992
Skills
Several years of management and training experience
Proficient in American Sign Language
Focused on problem solving skills
Very successful at building relationships with customers and coworkers
Languages
ASL
Full Professional
Timeline
Flooring Sales Associate
NFM, Nebraska Furniture Mart
01.2015 - Current
Furniture Sales Associate
NFM, Nebraska Furniture Mart
03.2011 - 01.2015
Security Supervisor
Aladdin Hotel
04.2007 - 08.2011
Security Officer
Kessinger / Hunter
01.2005 - 08.2007
US Marine
USMC Camp Pendleton
03.1998 - 03.2002
High School Diploma -
Park Hill High School