Summary
Overview
Work History
Education
Skills
<Enter your own>
Timeline
Generic

Richard Hayes

Columbus

Summary

Dynamic Warehouse Manager with proven expertise at PS Granite in optimizing order fulfillment and implementing inventory management systems. Adept at effective communication and team leadership, I consistently enhance operational efficiency and customer satisfaction. Skilled in shipping coordination and safety compliance, I thrive in fast-paced environments, ensuring precise stock tracking and timely deliveries.

Overview

24
24
years of professional experience

Work History

Warehouse Manager

PS granite
Columbus
02.2022 - Current
  • Uploaded relevant documentation regarding product status to system.
  • Generated warehouse shipping documents, packing lists, and invoices.
  • Accurately fulfilled all orders promptly.
  • Communicated detailed requirements with customers and owner for clarity.
  • Coordinated shipping schedules to meet customer delivery expectations.
  • Conducted regular cycle counts of physical inventory to ensure data accuracy.
  • Trained new employees on warehouse processes and equipment usage.
  • Implemented inventory management systems for precise stock level tracking.

Monument Specialist/Installer Service Specialist

Monument PS
11.2019 - 08.2020
  • Responsible for creating, installing, and maintaining monuments, headstones, and other memorial structures.
  • Precisely placing and securing monuments at cemetery or memorial park locations, ensuring proper alignment, leveling, and stability.
  • Providing guidance and support to families during the design and installation process, addressing their concerns and ensuring satisfaction.
  • Maintaining accurate records of monument designs, installations, and any related paperwork

Office Manager

Holiday inn Express
04.2018 - 10.2019
  • Managed daily operations of hotel front desk and guest services.
  • Coordinated staff schedules to ensure efficient coverage and service.
  • Implemented training programs for new employees on hotel policies.
  • Handled guest inquiries and resolved issues promptly and professionally.
  • Answered phone calls, responded to emails, routed mail, and coordinated courier services.

Security Guard

ANCHOR SECURITY
01.2018 - 04.2018
  • Conducted regular patrols to ensure security of facilities and property.
  • Monitored premises to prevent unauthorized access and guarantee safety.
  • Maintained accurate logs of daily activities, incidents, and security breaches.
  • Observed and reported suspicious activities to law enforcement as necessary.
  • Assisted in developing safety protocols for staff and visitors.
  • Provided exceptional customer service by assisting visitors with inquiries and directions.
  • Generated hourly reports and submitted all incidents to the supervisor on duty.

Installer

Ohio Heating
07.2017 - 02.2018
  • Installed heating and cooling systems in residential and commercial buildings.
  • Collaborated with clients to assess installation requirements and preferences.
  • Conducted thorough inspections of systems for compliance with industry standards.
  • Troubleshot issues during installations to ensure successful system operation.
  • Provided exceptional customer experiences to service recipients.

Aviation Boatswain's Mate Handler

United States Navy
09.2007 - 09.2012
  • Supervised over 20 personnel in the aircraft launch and recovery operations of over 10 different military helicopters, resulting in safe flight operations.
  • Handled all safety equipment on the flight deck according to safety regulations.
  • Conducted over 3,000 hours of maintenance, resulting in the safe working of all personnel's safety vests.
  • Maintained personal records of the crew, including training folders and qualification trackers.
  • Assisted multiple military dignitaries in loading and unloading their cargo to the ship and aircraft.
  • Managed equipment inventory and performed routine inspections for readiness.
  • Implemented safety measures to minimize hazards on the flight deck.
  • Worked alongside maintenance teams to complete repairs and restore full functionality with minimal downtime.

Shift Manager/Certified Crew Trainer

McDonald's
01.2002 - 08.2007
  • Supervised daily restaurant operations and ensured adherence to company standards.
  • Trained and mentored team members on customer service and food safety protocols.
  • Scheduled staff shifts to maintain optimal coverage during peak hours.
  • Resolved customer complaints promptly to enhance satisfaction and retention.
  • Implemented training programs for new hires on operational procedures and policies.
  • Enforced health and safety regulations to maintain a clean and safe environment.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Developed and maintained positive working relationships with staff, customers, and vendors.

Education

Associates - Applied Sciences

ITT Technical Institute
01.2014

Aircraft Firefighting School -

Fortis College
01.2014

Skills

  • Problem solving and analysis
  • Effective communication
  • Interpersonal relations
  • Team leadership and training
  • Staff supervision
  • Microsoft Office proficiency
  • Safety compliance
  • Shipping and receiving oversight
  • Customer care and support
  • Warehouse operations management
  • Shipping coordination
  • Order fulfillment

<Enter your own>

Work Permit: Authorized to work in the US for any employer

Timeline

Warehouse Manager

PS granite
02.2022 - Current

Monument Specialist/Installer Service Specialist

Monument PS
11.2019 - 08.2020

Office Manager

Holiday inn Express
04.2018 - 10.2019

Security Guard

ANCHOR SECURITY
01.2018 - 04.2018

Installer

Ohio Heating
07.2017 - 02.2018

Aviation Boatswain's Mate Handler

United States Navy
09.2007 - 09.2012

Shift Manager/Certified Crew Trainer

McDonald's
01.2002 - 08.2007

Associates - Applied Sciences

ITT Technical Institute

Aircraft Firefighting School -

Fortis College

Similar Profiles

CREATE PROFILE