Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Richard Heagle

RANCHO MIRAGE,CA

Summary

Creative Business Owner with exceptional background spent in Insurance and Risk Management. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Business Owner

Rick Heagle Cruiseplanners
04.2016 - Current
  • Increased client satisfaction by implementing innovative business strategies and streamlining processes.
  • Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
  • Expanded market reach with targeted marketing campaigns and strategic partnerships.
  • Established strong customer relationships through excellent communication and attentive service.
  • Increased client satisfaction by providing personalized business solutions and exceptional customer service.
  • Developed strategic partnerships for expanding business opportunities and strengthening relationships with key stakeholders.

Independent Insurance Adjuster 2B73895

Heagle & Associates
01.1997 - Current
  • Improved claim processing efficiency by conducting thorough investigations and timely documentation of property damage.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information on claim status.
  • Managed a large caseload, prioritizing tasks to ensure timely completion and accurate settlement of claims.
  • Collaborated with insurance carriers, agents, and policyholders to gather necessary information for accurate claim assessments.
  • Reduced fraud instances by conducting meticulous investigations and identifying suspicious claims patterns.

Branch Manager

Koning And Associates
06.1999 - 06.2003
  • Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
  • Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.

Education

CPCU - Insurance And Risk Management

The Insurance Institutes
Bryn Mawr, PA

Independent Insurance Adjuster Licensee - Insurance And Risk Management

California Department of Insurance

CA Peace Officer Standard Training - Law Enforcement

Los Angeles County Sheriffs Academy
Whittier, CA
04.1985

Bachelor of Science - Business Administration

Cal State University Los Angeles
Los Angeles CA
06.1979

Skills

  • Employee Development
  • Talent Allocation
  • Financial Management
  • Resources Allocation
  • Regulatory Compliance
  • Quality Assurance

Certification

  • Licensed [Job Title] - [Timeframe]
  • [Area of certification] Training - [Timeframe]
  • Independent Insurance Adjuster License - 1997 to current 2B73895

Timeline

Business Owner

Rick Heagle Cruiseplanners
04.2016 - Current

Branch Manager

Koning And Associates
06.1999 - 06.2003

Independent Insurance Adjuster 2B73895

Heagle & Associates
01.1997 - Current

CPCU - Insurance And Risk Management

The Insurance Institutes

Independent Insurance Adjuster Licensee - Insurance And Risk Management

California Department of Insurance

CA Peace Officer Standard Training - Law Enforcement

Los Angeles County Sheriffs Academy

Bachelor of Science - Business Administration

Cal State University Los Angeles

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Richard Heagle