Richard Helman
Woodinville,WA
Summary
Insightful Manager with experience directing and improving operations to promote a healthy, engaged, and empowering work environment. Diligent trainer and mentor with exceptional management abilities that allow for a results driven approach. Thoroughly trained and experienced in early childhood education consisting of ages 2-12 years old.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Manager
Pedalheads Bike Camp USA
06.2023 - 10.2023
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Managed over 80 kids and 10 team members at one camp site
- Ran 'end of week' events allowing parents(customers) to see progress of their child's skills.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Improved safety procedures to create safe working conditions for workers.
Faculty Member
Northwest Restaurants (Kentucky Fried Chicken)
12.2022 - 05.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Work well under pressure during time frames of the day considered to be a 'rush'.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Trained new team members by relaying information on company procedures and safety requirements.
Instructor
Pedalheads Bike Camp USA
06.2022 - 09.2022
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Observed and adopted new techniques from skilled instructors and lecturers.
- Instructed up to 10 kids in one group with intent to improve fine motor skills on a bike.
- Improved student performance by defining clear goals and communicating performance metrics.
- Promoted outdoor classroom safety, collaboration and best practices.
- Increased student participation via engaging activities and assignments.
- Tested students to assess progress and adapted learning plans in alignment with performance.
- Reviewed class and student records to identify improvement opportunities.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
- Helped students explore concepts with engaging, learning-focused activities.
Education
Associates in Integrated Science - Psychology And Early Childhood Education
Cascadia Community College
Bothell, WA06.2025
High School Diploma -
Woodinville Highschool
Woodinville06.2024
Skills
- Over 350 hours with early childcare education experience
- First aid and CPR certified
- Staff Management
- Team leadership skills
- Configuration and Management
- Performance Tracking and Evaluations
- Coaching and Mentoring
- Time Management
- Managing Employee Relations
- Issue and Conflict Resolution
Certification
- First Aid and CPR License - 06/01/2022 - 06/01/2024
Creating Music
I am fortunate enough to grow up in a family surrounded by music. Inspired by my older siblings, the first instrument I ever played was the piano, as most musicians begin with. From then on I have played every single instrument I could get my hands on. Whenever I have some free time, music is my go-to hobby.
Timeline
Manager
Pedalheads Bike Camp USA
06.2023 - 10.2023
Faculty Member
Northwest Restaurants (Kentucky Fried Chicken)
12.2022 - 05.2023
Instructor
Pedalheads Bike Camp USA
06.2022 - 09.2022
Associates in Integrated Science - Psychology And Early Childhood Education
Cascadia Community College
High School Diploma -
Woodinville Highschool
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